Topics
Human Resource Management
Introduction to Human Resource Management
- Human Resource Management
- Importance of Human Resource
Job and Manpower Planning
- Job and Manpower Planning
Staff Recruitment
- Staff Recruitment
- Sources of Recruitment
- Differences Between Internal and External Sources of Recruitment
- Merits and Demerits of Internal and External Sources of Recruitment
- E-recruitment
Staff Selection
- Staff Selection
- Selection Procedures
- Distinction Between Recruitment and Selection
Staff Training
- Staff Training
- Types of Training
- Methods of Training
- Hindrances to Training
Staff Morale
- Staff Morale
- Morale Productivity Matrix
- Factors Influencing Morale
- Methods of Raising Morale
Staff Motivation
- Staff Motivation
- Importance of Staff Motivation
- Factors Influencing Motivation
- Maslow’s Hierarchy of Needs
- Herzberg’S Two-factor Theory
Staff Remuneration
- Staff Remuneration
- Method of Wage Payment
- Pay Slip and Payroll
- Various Staff Benefits
- Employee Provident Fund
- National Pension System
- Group Insurance
- Encashment of Leave, Gratuity
Staff Leadership
- Staff Leadership
- Leadership Styles
- Leadership Continuum
- Blake and Mouton Managerial Grid
Staff Appraisal
- Performance Appraisal
- Potential Appraisal
- Importance of Performance Appraisal
- Method of Performance Appraisal
Staff Promotion and Transfer
- Staff Promotion
- Open and Closed Policy of Promotion
- Dry Promotion and Upgrading
- Sound Promotion Policy
- Basis of Promotion
- Staff Transfer
- Types of Transfer
Staff Separation
- Staff Separation
- Means of Staff Attrition
- Retirement
- Lay off
- Retrenchment
- Resignation
- Suspension
- Dismissal
- Exit Interview
Emerging Trends in Human Resources
- Flexible Hours
- Permanent Part Time
- Work from Home
- Retainership
- Virtual Team
- Self-managing Teams (SMTs)
Business Communication and Correspondence
Business Communication
- Concept of Communication
- Importance of Communication in Business
- Elements of the Communication Process
- Method of Communication
- Types of Communication
- Barriers to Communication
Business Correspondence
- Importance of Business Correspondence
- Function of Business Correspondence
- Business Letters
- Solicited and Unsolicited Letters
- Interview Letter
- Offer of Appointment
- Letter of Resignation
- Letter of Enquiry
- Quotation Letter
- Order Letter
- Complaint Letter
- Reply to Complaint Letter
- Concept of Report
- Types of Report
- Format of Report
Current Trends in Business Communication
- Meaning of E-mail
- Uses of E-mail
- Video Conference
Business Size and Finance
Various Business Entities
- Various Business Entities
- Concept of Sole Proprietorship Or Sole Trader
- Concept of Partnership
- Private and Public Limited Company
Sources of Business Finance
- Sources of Business Finance
- Equity and Preference Shares
- Debentures and Bonds
- Retained Profits
- Public Deposits
- Loan from Commercial Banks
- Sources of Business Finance - Trade Credit
- Discounting of Bills of Exchange
- Meaning of Global Depository Receipt (GDR)
- Angel Investors
- Venture Capitalists
- Crowd Funding
- Peer to Peer Funding
- Factoring
Globalisation and Recent Trends in Business
Globalisation
- Globalisation
- Opportunities and Threats of Globalization
- Understanding Globalisation
E-business
- Concept of E-business
- Role of E-business Or E-commerce
Outsourcing
- Concept of Outsourcing
- Advantage and Disadvantage of Outsourcing
Types of Outsourcing
- Types of Outsourcing
- Concept of Business Process Outsourcing(BPO)
- Knowledge Process Outsourcing (KPO)
- Business Legal Process Outsourcing (LPO)
Online Means of Conducting Business
- Online Means of Conducting Business
- Business to Consumer (B2C)
- Consumer to Consumer (C2C)
- Business to Business (B2B)
- Intra Business (Intra B)
- Business to Government (B2G)
- Government to Business (G2B)
Business Regulators and Intermediaries
Regulators and Intermediaries
- Concept of Regulators and Intermediaries
Role of Regulators and Intermediaries
- Role of Regulators and Intermediaries
- Reserve Bank of India
- Securities and Exchange Board of India (SEBI)
- Insurance Regulatory and Development Authority of India (IRDAI)
- Pension Fund Regulatory and Development Authority (PFRDA)
- Food Safety and Standards Authority of India (FSSAI)
- Indian Standards Institute (ISI)
- Meaning of E-Business
- Nature of E-Business
- e-business versus e-commerce
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