हिंदी

'Alfa Ltd.' was dealing in renewable energy. To get the business, the team leader and his team used to travel to different states to give presentation to their clients. As per the policy of the company, the leader used to travel by air, whereas his team travelled by road/train. - Business Studies

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प्रश्न

'Alfa Ltd.' was dealing in renewable energy. To get the business, the team leader and his team used to travel to different states to give presentation to their clients. As per the policy of the company, the leader used to travel by air, whereas his team travelled by road/train. It was not only time consuming but also at time forced female team members to travel alone. As a result, the subordinates were not acting in a desired manner to achieve
organisational goals. The CEO came to know about it. He called the team leader, discussed the matter with him and decided to change the travel policy of the company. It was decided that all the members including the leader would travel together in futureand would usefully utilise the travelling time in discussion with the subordinates about presentation to be given to the clients. This made a positive impact and every member of the team started acting in a manner as desired by the team leader.

State the features of the element of the function of management used by the CEO.

'A.S. Environs Ltd.' is dealing in Environment-Consultancy. To get the business, the team leader and his team used to travel to different states to give presentation to their clients. As per the policy of the company, the team leader used to travel by air whereas his team travelled by road/train. It was not only time consuming but also at times forced the female team members to travel alone.

As a result the subordinates were not acting in a desired manner to achieve organisational goals. The CEO of the company came to know about it. He called the team leader, discussed the matter with him and decided to change the travel policy of the company. It was decided that in future all the members including the leader would travel together and usefully utilise the travelling time in discussion about the presentation to be given to the clients. This made a positive impact and every member of the team started acting in a manner as desired by the team leader.

State the features of the element of the function of management used by the CEO.

उत्तर

‘Motivation’ is the element of function of management used in the given scenario. A variation in travel policies changes the perspective of employees towards the organisation and resulted in better utilisation of time by employees. All employees started feeling equal and this increased their belongingness with the organisation.

Features of motivation can be highlighted using the following points:-

1. Motivation is an invisible force:- Motivation is a feeling of belongingness within an employee. It cannot be seen or touched. However, its results can clearly be felt among the employees through their performance.

2. Motivation helps in achieving goals:- Motivation is a positive awakening force which increases the productivity and quality standards of work done by employees.

3. Motivation can also be negative:- A positive motivation can take the form of appraisal or promotion. On the other hand, negative motivation can take the form of pay-cut and demotion.

4. Motivation is not a simple process:- All employees get motivated for different reasons at different times. Some employees get motivated by appreciation, whereas some employees get motivated by appraisals.

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2015-2016 (March) Delhi Set 1

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संबंधित प्रश्न

Give the meaning of 'motivation' as an element of directing.


Ashutosh Goenka was working in 'Axe Ltd.', a company manufacturing air purifiers. He found that the profits had started declining from the last six months. Profit has an implication for the survival of the firm, so he analysed the business environment to find out the reasons for this decline.

1) Identify the level of management at which Ashutosh Goenka was working.

2) State three other function being performed by Ashutosh Goenka


Anjali had been working with 'Tata Enterprises' for the last ten years. She was famous for her dedication towards the work. When the Manager senior to her retired, all her colleagues thought that now Anjali would be promoted. But to everyone's surprise, the vacant post was filled by an outsider 'Miss Monika'. Anjali felt demoralised and her performance started declining. She would absent herself often and could not meet her targets.
Miss Monika was a good leader who would not only instruct her subordinates but also guide and inspire them. She noticed Anjali's behaviour and felt hat her performance could be improved. She started involving Anjali in decision-making issues related to the organisation and made her a part of a high-level joint management committee. Anjali was now punctual to the office and her performance started improving.

a. Identify the function of management being performed by Monika.
b. Name the elements of the above function of management which helped Monika to
improve Anjali's behaviour.
c. State any three features of the element identified in (b) above


The workers always try to show their inability when any new work is given to them. They are always unwilling to  take up any kind of work. Due to sudden rise in demand a  firm wants to meet excess orders. The supervisor is finding  it difficult to cope up with the situation. State the element of directing that can help the supervisor in handling the  problem .


Explain the process of motivation with the help of a diagram. 


The motivation theory which classifies the needs in hierarchical order is developed by


Assertion (A): Motivation helps to change negative or indifferent attitudes of employee to positive attitudes so as to achieve organisational goals.

Reason (R): Motivation helps to improve performance levels of employees as well as the organisation.


______ is an inner state that energises, activates or moves and directs behaviour towards goals. 


Which of the following statements is incorrect regarding Motivation?


Motivation is a psychological phenomenon which arises from human needs and wants.

In the light of above statement, explain Maslow's theory on Motivation.


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