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प्रश्न
State any four responsibilities of a Consumer.
उत्तर
In addition to their rights, consumers have essential duties. Consumers have four responsibilities:
- Research items, comprehend features, warranties, and any disadvantages.
- They prevent impulse purchases by comparing possibilities and making informed judgements based on needs and budget.
- If a consumer encounters a broken product or deceptive marketing, they can submit a complaint with the seller or applicable authorities.
- Responsible consumers can support firms that match with their beliefs, in addition to making individual purchases.
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संबंधित प्रश्न
Explain the concept of 'consumer protection' and any three points of its importance from the point of view of consumers.
Pankaj purchased a car from ‘Abhishek Motors’ for < 50 lakhs. The company offered many attractive gifts to Pankaj like — free insurance for first two years, free pick-up and drop facilities for free servicing up to 20,000 km, etc. But after a few days, Pankaj noticed that the pick-up of the car was not good and there were some problems with the engine. The company serviced the car free of cost but even then Pankaj was not satisfied with its performance. ‘Abhishek Motors’ is not giving him the due response. So he filed a complaint in the State Commission but was not satisfied with its decision also. He was very much disturbed and after two months decided to appeal against it. Can Pankaj appeal against the decision of the State Commission ? Give reason in support of your answer.
State Whether the Following Statement Are True Or False (Give Reason)
The consumer protection act was passed in the interest of the consumers.
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
Answer the following question.
What do you mean by Consumer protection? Explain its importance.
A wholesaler sold adulterated goods which were hazardous to the consumer's health.
A patient suffering from a high fever was hospitalised for a few days. During the treatment, he was given an injection whichcaused a permanent nerve damage resulting in paralysis. The cost of treatment was ₹2,00,000, which was disputed by the patient's family.
The consumer dispute redressal authority can be approached by the patient's family. Explain any three rights to the consumers.
Which one of the following methods of payment does not cause a deduction in the bank balance at the time of transaction?
Ved and Ahmad made payments at an electronic store. While Ved paid the amount via cheque, Ahmad made his payment by using online banking. Whose payment was swift? Give a reason.
Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop.
Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.
