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प्रश्न
Write a short on You attitude concept.
उत्तर
You attitude
Your attitude is a style of writing in official business correspondence that looks at things from the reader's/reception point of view and takes the interest and benefits for the reader into consideration. While riding a business letter the advantages of the reader must be kept in mind, as the reader will respond well if the writer show consideration for his/her interest you attitude respects the readers Intelligence and time protect the reader ago and emphasizes on what the reader want to know. This can be achieved by using "you" more often than I in positive situation but avoiding "you" in negative situations.
E.g1: Lacks you attitude: We must receive your receipt with the Merchandise before we can process the refund.
With you attitude: please enclose the receipt that with the merchandise so that your refund can be processed promptly.
Eg. 2: Lacks you attitude: I will give you 10% discount
You can get a 10% discount.
