Question

Justify the following statement:

Consumer organisations and non-government organisations play an important role in consumer education.

Answer 1

The primary goal of these non-governmental organisations is to investigate market price trends and publish them for consumer awareness, as well as to advocate against trader malpractices. Consumer organisations and non-governmental organisations (NGOs) play important roles in consumer protection and education.

1. To raise social awareness, organise campaigns and activities focussing on consumer issues.
2. To organise consumer training programs and raise awareness of their rights and methods of redressing their problems.
3. To publish magazines that inform customers about various consumer-related developments.
4. To provide members with free legal assistance on consumer-related issues and assist them in filing complaints.
5. To work with businessmen and Chambers of Commerce and Industry to get a better bargain for customers.
6. To bring Public Interest Litigation on significant consumer issues, such as a prohibition on a product that is harmful to public health.