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महाराष्ट्र राज्य शिक्षण मंडळएचएससी वाणिज्य (इंग्रजी माध्यम) इयत्ता १२ वी

Letter – Writing :You Come to Know that the Computer You Purchased is of Poor Quality with Blurred Images. Its Warranty Period is Not Yet Over. You Want It to Be Replaced with Another One - English

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प्रश्न

Letter – Writing :

You come to know that the computer you purchased is of poor quality with blurred images. Its warranty period is not yet over. You want it to be replaced with another one. Write a letter in this regard to –
 
The Manager, Global Computers, Link Road, Andheri, Mumbai.

उत्तर

                                                                                  8G, Sonia Apartments,
                                                                                  Heaven colony,
                                                                                  M.G. Road,
                                                                                  Dharavi,
                                                                                  Mumbai - 400 017.
                                                                                  28th February, 2017
 
To,
The Manager,
Global Computers,
Link Road,
Andheri,
Mumbai.
 
     Subject: Complaint letter regarding poor quality of computer purchased.
 
Respected Sir,
 
On 1st December, 2016, I bought a computer having model number 111222333. I made this purchase at your shop, on 1st December having bill number 999 888 777. I made the payment through my Credit card having number 444 555 666. Unfortunately, your product has not performed well.
 
Initially, the computer worked very well and I was quite satisfied. I even recommended your company to my friends. However, from the beginning of this month, the images were very blurred, it kept switching off on its own. I tried after a few days again and had the same problem persists.
 
To resolve the problem, I would appreciate  if you kindly send your technician. It would be better to replace the computer with a new one as it seem to be a faulty one.
 
I look forward to your reply and a resolution to my problem. I will wait upto 10 days from this letter,  before seeking third-party assistance. Please contact me at the above address or by phone 022 - 24000000.
 
Sincerely,

XYZ.
shaalaa.com
Letter Writing
  या प्रश्नात किंवा उत्तरात काही त्रुटी आहे का?
2014-2015 (March) Set A

APPEARS IN

संबंधित प्रश्‍न

You were one among a group of students who represented your state in a national youth exchange programme. It was an eye-opener which made you realise the spirit of unity in diversity. Taking ideas from the MCB unit on National Integration along with your own ideas, write a letter to the editor of a newspaper in 100–120 words on the importance of National Integration. You are Maya/Mohan, 4 Rampur Road, Bareilly.


You are the librarian of Amla Public School. You had placed an order for text books with Dhanpati & Sons. Since the books did not arrive on time, you have decided to cancel the order. Write a letter to the Manager, Dhanpati & Sons, Chennai, cancelling the order. (125−150 words)


You have noticed many stray animals on the road during the busy hours of the day. These animals cause traffic jams as well as accidents. You have already written to the concerned authorities but no action has been taken so far. Write a letter to the Editor, The Hindu, drawing attention of the Municipal Commissioner, Chennai. You are Shantha/Suresh, 12 M.G. Road, Chennai.


Nowadays, we see the rise in prices of edible things like pulses, onions, oils and some other products. The layman is facing hardship on account of it. Write a letter in 120-150 words to the editor of a reputed daily requesting him to highlight the difficulties faced by common man due to rise in prices. Sign yourself as Pranjal/Praneeta living at 124, Vivek Vihar, Delhi.


Owing to the MCD employees’ strike, the roads in your area are littered with garbage. Not only the place is stinking but also is a health hazard. As Miki/Manish of 112, Laxmi Nagar, write a letter in 100-120 words to the editor of a local newspaper informing the concerned authorities of the unhygienic conditions and requesting them to take appropriate and necessary action in the matter.


Recently a serious quarrel took place in a colony in Delhi due to the use of loudspeakers at a public place and caused disharmony among the people. Write a letter in 100 − 120 words to the Editor of The Hindustan Times expressing your concern over the unpleasant incident, highlighting the fact that the loudspeakers cause noise pollution and discord, suggesting that the unauthorised use of loudspeakers at public places should be banned. You are Anjana/Arjun, F-112 Kailash Colony, Delhi.


In our society we do not give to our women the respect and status that they deserve. Women are stared at, stalked and even molested. We need to change the male mindset about women. Write a letter in 120-150 words to the editor of a national newspaper giving your views on the problem. You are Omar/Amna, A114 Mall Road, Delhi.  


Sunshine Public School, Pune requires two sports coaches (one male and one female). Each should be a degree holder in physical education as well as an SAI certified coach in athletics. You have seen their advertisement and you know that you have these qualifications. Write an application in 120-150 words along with your resume. You are Praveen/Praveena, M-114, Najafgarh, Delhi.


Lack of job opportunities in the rural areas is forcing people to migrate to cities. Every big city thus has a number of slums in it. Life in these slums is miscerable.

Write a letter in 120-150 words to the editor of a national newspaper on how we can improve the living conditions in these slums. You are Karan/Karuna, M114, Mall Road, Delhi. 


Recently you went to your native village to visit your grandparents. You saw that some of the children in the age group 5 − 14 (the age at which they should have been at school) remained at home, were working in the fields or simply loitering in the streets.
Write a letter in 120-150 words to the editor of a national daily analyzing the problem and offering solutions to it. You are Navtej/Navita, M-114 Mount Kailash, Kanpur.


Read the following advertisement and prepare a letter of application in response to it by using the information given in the C. V. (Resume) that follows :

SITUATION VACANT

Wanted
Civil Engineer

The candidate should be B.E. (Ist Class).
Experience preferred. Ready to work
abroad. Good salary offered.
Write: To,
The Manager,
Kumar Construction Company,
Andheri (E), Mumbai.

CV (Resume)
Name: Ajinkya J. Sharma
Address: East Shri Nagar Colony, Solapur Road, Hadapsar, Pune.
Age: 26 years
Education: B.E.(Ist Class)
Experience: 2 years as a Civil Engineer
Interests: Reading, Travelling, Photography

You want a bonafide certificate in order to register your name in the Employment Exchange Office of your district. Write a letter of application to the Principal of your Junior College requesting him/her to issue you the same.


Write an application in response to the advertisement using
information given in the CV provided.   

Situation Vacant

Sman, young Computer Operators I cum Data Entry
Operators having good knowledge of English and
Marathi.

Write to:

The Manager,
Vision Infotech, D.N. Road,
Dhantoli, Nagpur. 

                          CV (Curriculum Vitae) 

Name                      :  Saurabh Akolkar 

Address                  :  25, Parth Society, M. G. Road,
                                  Aurnngabad - 431001 

Age                       : 24 years 

Nationality           : Indian 

Experience          : Working as a Computer Operator at
                            'Wonder Travels', Mumbai 

Academic Achievements: 

Sr. Exams.Passed University/Board Year of Passing Percentage (%)
1. B.Com. Mumbai March-2010 64%
2. MSCIT MKCL 2011 82%
3. Diploma in
Information Technology
MKCL  2012 90%

Read the following snippet and write a letter based on it.

Unhealthy Choice?
On its employee resources site, an organisation says that fast food is high in calories, fat, sugar, nitrates, and salt. It may put people at risk of becoming obese. Pre-packaged snack foods, canned foods, bakery items, frozen dinners, canned and packaged meats should be avoided. Home-made food is always a better option to keep oneself fit and healthy.
         Informal Letter :
        You are Karan/Kiran Shirke, staying at B/12, Sai Sadan, Sita Bardi, M.G.Road, Nagpur. Your close friend Akshay/Akshaya is in the habit of eating junk food. Write
a letter to him/her with the help of the points given in the above snippet. You may add your own points to support your subject.

Read the following news and write a letter based on it.

State lost more than 2100 sq. km. of forest area in
past 2 decades
      Nagpur, Dec. 26 : Maharashtra has lost a staggering 2116 sq. km. of forest area or an equivalent of three Tadoba forest reserves in the span of two decades, reveals a report tracking climate change in India released recently by the Ministry of Statistics and Programme Implementation.
Formal Letter :
You are Pritesh/Preeti Desai, staying at 1/17, Gharkul, P.K. Road, Meher Colony, Nagpur. You are worried about the destruction of forests. Write a letter to the Forest Officer, the Forest Department of your district, stating the importance of forest and requesting them to take concrete steps for the conservation of forests.

Read the following new and write a letter based on it.
Sameer / Sameera Raorane from C/26, Shivsevak, C. G Road, Wadgaon, sees an accident in his locality as there are no street lights in his/her area. Like always, all the bystanders stood mute and did nothing. This was the fourth serious accident in that month.

Informal Letter :
Write a letter to your uncle about bystanders after them see people hit with a vehicle. They have forgotten all about being human. Suggest what you expect from your bystanders.

Read the following new and write a letter based on it.
Sameer / Sameera Raorane from C/26, Shivsevak, C. G Road, Wadgaon, sees an accident in his locality as there are no street lights in his/her area. Like always, all the bystanders stood mute and did nothing. This was the fourth serious accident in that month.

Formal Letter :
Write a letter to the Sarpanch, Grampanchyat office, Main Road, Wadgaon – 400001; mentioning the problem of no street lights in your area. Inform him/her about the increasing number of accidents. Request him/her to install street lights at the earliest.


You are Aditya Vikram of Gyan Gurukul School. Your friend has appeared for class XII board examination this year. He has still not been able to make up his mind regarding the choice of vocation. You came across the information given below in a newspaper. You decide to write a letter to this friend of yours encouraging him to choose a career in the field of tourism. Using the inputs given below, write the letter to your friend.


You visited remote area in Himachal Pradesh and observed that people have to travel long distances to get clean and safe drinking water. Write a letter in - 120 words to the Editor, Himachal Times expressing your  concern about the situation and requesting the authorities to take appropriate measures to deal with the problem. You are Rama/Krishna, 112 Mall Road, Delhi.


You are Anand Kumar/Anant Kumari, Sports Incharge, Greenland Public School, Goregaon. You ordered  some sports goods from Bhalla Sports. Andheri, Mumbai. When the consignment was opened you found  that the contents did not tally with those you had ordered. Write a letter of complaint in 120 - 150 words.


Look at the handout below. Write a letter to the organizers asking for details as you want to participate in it.
 
Save the Planet
  • A mammoth rally to be organized to save the Environment.
  • School children to participate
  • Free T-shirts and gifts for participants
  • Social duty of every citizen
  • Contact for the details:
  • Save the Planet Mission, Orange City Appts., Nagpur

A1 Informal :
Write a letter to your friend informing about the house on rent. Add your own points. 


Attempt the following letters with the help of the following leaflet: 
Look at the notice issued by the Supervisor of your school. 

Save Water for Our Survival 

Every year we face severe water shortage. Let us:
• Save every drop of water.
• Begin recycling of water.
• Start rain-harvesting programs.
• Prevent wastage in households and industries.
• Build storage tanks in fields and use drip irrigation.
Come, let us join hands to overcome water shortage. 

Informal Letter
Write a letter to your friend describing the plight in your city due to water shortage and the action to be taken.


There is a busy road in front of your school. A large number of students have to cross the road while going back home. They run a great risk. Write a letter in 100-120 words to the Editor, Navjiwan Times, Agra drawing the attention of the concerned authorities to the problem. Make a request to mark a zebra crossing and to put traffic lights in front of your school. You are Amit/Anita, Class X, New Age Public School, Ram Nagar, Agra.


You are Tanvi/Shirish of Safdarjung Development Area, New Delhi. You are extremely disturbed about the attacks on old people living alone. Write a letter in 100-120 words to the Editor, 'The New Indian News' making people sensitive to the problem. Make suggestions to the people living alone and the authorities to ensure that such attacks do not take place.


Write a letter to your younger sibling making her aware of various manmade and natural disasters and encourage her to join all the programs, campaigns, drives, etc. in school or in your locality.


Your friend has his board exam. He studies for 14 hours a day sitting at one place. Write a letter to him giving him tips to relax and be stress-free.


Imagine yourself as Indira and write a reply letter to your father, Nehru for the letter you received on your birthday.


Write a letter to your class teacher asking leave for attending marriage function.

Leave Letter

From
To
Sir/Madam,
Thanking you,
Yours obediently,


‘Imagine you are Rohit/ Richa residing at, Sainik Colony, Pune 411051.’

‘Science Exhibition’

Informal Letter

Write a letter to your friend Anup/ Anita describing him/her about the Prize won by the group in the Science Exhibition.


Write a letter to the Chief Reservation Supervisor of Railways requesting him to grant concession for your educational tour.


Write a letter to AZ Company requesting them to replace the defective juicer that you bought recently. Include the following details: the problem, date of purchase, receipt number, model and warranty


Write a letter to your relative or friend who is admitted in hospital for treatment of jaundice. Advise him/her not to worry about the illness and be positive. Assure him/her of your psychological and financial help during the crisis.


Write a letter to your younger sister teaching him/her the importance of hygienic habits.


Imagine you are Reet/Reeta residing at Flat 302, NRI Heights, azad Nagar, Kanpur, 208002.

Formal Letter -

Write a letter to the Municipal corporation office of your city requesting to repair the roads of the main road linking your house and school.


You are Zac Skaria, a resident of # 412, Magna Greens Apartments, Gandhi Marg, Jonpara, Mumbai. Three students of grade 10 from your residential complex have rescued and rehabilitated a few old beggars from the neighborhood. You think that their work deserves appreciation and recognition. Write a letter to the President of the RWA, seeking recommendation for these youth, to be nominated for ‘Serving Citizens’ Award’.Suggest other ways such acts of kindness could be recognised and awarded in the future.


Imagine you are Anandi/Anand Jadhav. You have read the following advertisement and write the following letter.

Enchanting Beauty: Chikhaldara

Enjoy the famous hill points and natural beauty. A living paradise on Earth-

  • Visit Sunset Point, Bhim Kund Point, Devi Point, Eco-Point,
    A famous Gun Point.
  • Experience Horse riding, Boating and Water sports.
  • Comfortable stay and enjoyable natural beauty.

- Contact -

The Incharge, Tourism Department, Chikhaldara,
Dist.: Amravati

Formal Letter -

Look at the advertisement. Write a letter to The Officer Incharge, Tourism Department, Chikhaldara asking for:

  • Concession in entry fees.
  • Accommodation details
  • Food facility and provision for online booking.

You are Rohit/Rohini of A-45, Pitampura, Delhi. You observed that the subways in Delhi are seldom used by pedestrians who are always trying to cut across traffic. You have decided to write a letter to the editor of 'Hindustan Times' highlighting the dire need of creating awareness about it. Based on the points given along with your own ideas write a letter in 100-120 words. 

  • infrastructure unutilised
  • pedestrians prone to accidents
  • accumulation of stagnant water/garbage in subways
  • need for improvement and regular cleanliness under proper supervision.

You are Shivam/Shivani of C-12, Janakpuri, Indore. You wish to make a pilgrimage to Badrinath, Kedarnath and Haridwar with your family of six. Write a letter to R.K. Travels, enquiring about the schedule of their conducted tour by Deluxe buses to these places. Ask about the charges, boarding and lodging arrangements and the total time needed for the tour. (Word limit 100-120 words)


You are Anita/Anil of Panday Park. You recently worked on a school project on the powerful impact of media in promoting national integration. Write a letter to the editor of The Hindu, sharing your views on the role of media-word limit 100-120 words.


As Vaishali Nathani of 214, Indrayani Apartments, Vaishali Street, Daipur, you believe that forming Ecology clubs and appointing Eco-minders in your city can aid in the preservation and conservation of nature.

Write a letter to the MLA of your city area, in about 120 words, suggesting the need to form such clubs. Share their importance and implications. Recommend the involvement of resident volunteers for implementation of eco-club activities that nurture and protect the local ecosystem.


Technology today is an effective and convenient means of learning.

TECHNOLOGY IN EDUCATION
PROS CONS
Improves engagement and retention. Distracting
Promotes interactive collaborative learning Reduces problem solving skills
Prepares students for the future Reduces direct peer interaction
Reduces costs Expensive to maintain
Promotes technological skills Information may not be authentic
Provides current information Communication

You are Meera/Vaibhav and would like to share your views on the pros and cons of technology in education.

Write a letter to the Editor of a newspaper expressing your views in about 100-120 words.


You are Rita/Rahul, you purchased a T.V. set from Capital Electronics. However after a month the T.V. set stopped working properly. The volume could not be adjusted and the screen kept going dark. 

Write a letter of complaint to the Manager of the store asking them to send a technician and if required replace the T.V. set since it was within warranty period.


Draft a letter to the editor of a renowned daily in 120-150 words on the need to keep our surroundings clean to avoid outbreaks of common diseases like malaria and dengue. You are Bharat/Bharati.

Use the given cues along with your own ideas to compose this letter.


You are concerned about the increase in the number of incidents taking place on poorly lit roads in your city. Write a letter in 120-150 words to the editor of a national daily expressing your views and suggesting solutions. You are Hamida/Hamid. You may use the cues given below.

BE SAFE

  • Poorly lit roads
  • Do not travel alone at night
  • Be alert of your surroundings
  • Road accidents-hit and run incidents
  • Petty crimes – snatching valuables at knifepoint

A survey reveals that most of the health issues faced by teenagers are related to excessive use of gadgets. You are concerned about this. Write a letter to the editor of ‘Navbharat Times’ in 120-150 words expressing your views on the topic. Offer solutions. You are Mala/Mohan of M. G. Road, Jhansi. You may use the cues given below.

Gadgets And Health

Problems

  • Sedentary lifestyle
  • Obesity
  • Social isolation
  • Emotional disorders

Solutions

  • Disciplined use of gadgets
  • Spend family time
  • Follow an exercise routine

Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.


Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.


Write a letter to the curator of the museum seeking permission for a school visit.


Write a letter to your friend describing the details of the vacation.


Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.


The street lights of your locality are not functioning properly leaving stretches of dark/blind spots at night. Due to this problem, chain and mobile snatching incidents have increased.
Write a letter to the editor of a local daily, in about 120 words, expressing your concern at the situation and suggesting measures to resolve the problem and drawing attention of the concerned authorities. You are Tamay Saroha/Gauri Saroha of 709, Gold Apartments, Prem Vihar, Amar Nagar.


Send a formal letter of invitation in 50 words to Dr. Mehra, noted novelist and educationist, to speak on, 'The Importance of Books'. You are Lena/Sanjay, Secretary, Literary Club, S. S. Public School. Mention the day, date, time and venue.


Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.


Write a letter to your friend describing the details of the vacation. 


Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.


Write a letter to the curator of the museum seeking permission for a school visit.


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