मराठी
महाराष्ट्र राज्य शिक्षण मंडळएचएससी वाणिज्य (इंग्रजी माध्यम) इयत्ता १२ वी

The Right of Consumer Which Allows Him to Express His Views. - Organisation of Commerce and Management

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प्रश्न

The right of consumer which allows him to express his views.

उत्तर

Right to be heard

shaalaa.com
  या प्रश्नात किंवा उत्तरात काही त्रुटी आहे का?
2014-2015 (March)

APPEARS IN

व्हिडिओ ट्यूटोरियलVIEW ALL [4]

संबंधित प्रश्‍न

Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.

State the consumer right which Suman exercised.


Explain the concept of 'consumer protection' and any three points of its importance from the point of view of consumers.


Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.


The president of State Commission is ................. .


Select the proper option from the options given below and rewrite the complete sentence:
National Commission has ________ members in addition to the president.


Match the correct pairs.


Answer the following question.
What do you mean by Consumer protection? Explain its importance.


 Match the correct pairs :

Group 'A' Group 'B'
a. Private Company 1. Minimum 7 members
b. Overdraft 2. Saving Account
c. ATM 3. 1996
d. Consumer Protection Act 4. Electronic Business
e. Controlling 5. Current Account
  6. Maximum 50 members
  7. Automatic Teller Machine
  8. 1986
  9. Individual Taste
  10. To take corrective action

Answer the question.
Explain the need for consumer protection.


Consumer Responsibility?


Mayank purchased a pack of chocolates of a renowned brand for his daughter from a shop in the nearby market. After consuming the chocolates, his daughter fell sick. He filed a case with the District forum against the renowned brand. He lost the case because of a mistake that he could not provide proof of purchase. What should be kept in mind by a consumer while purchasing, using and consuming goods and services apart from avoiding the mistake committed by Mayank, in order to enable him/her to achieve the objective of consumer protection? Enumerate any four points.


What are consumer aids?


Mr. Deepak purchased a washing machine from a renowned E-Commerce platform for ₹ 25000. He ensured that he received a cash memo.
Unfortunately, his clothes got damaged in the first wash due to manufacturing defect in the machine's rotator.

  1. Mr. Deepak can be called a responsible consumer. Give one reason to support this statement.
  2. Which provision under Consumer Protection Act, 2019 enables Mr. Deepak to claim a compensation for the manufacturing defect in the washing machine?
  3. Mention any two points of mandatory information which E-Commerce platform must provide fo a consumer.

______ is given to products that are biodegradable and have the capacity to be recycled.


Briefly discuss any two features of Current account in a bank.


State any four responsibilities of a Consumer.


Raman made a bank transaction to purchase a shirt, but immediate deduction was not made from his bank account. 

Which method of banking did Raman use?


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