Question

Which of the following statements is true?

पर्याय

• Asserting oneself to ensure that one gets a fair deal is the right of a consumer.

• Right to seek redressal entitles the consumer to get relief in case the product or service falls short of his expectation.

• Right to be heard empowers a consumer to have access to a variety of products and services.

• A case decided by the District Commission, can be appealed before the Supreme Court.

Answer 1

Right to seek redressal entitles the consumer to get relief in case the product or service falls short of his expectation.

Explanation - 

Consumers now have the right to have their complaints about the performance, grade, quality, and other aspects of goods and services addressed. If necessary, the seller/manufacturer must repair/replace the product. The Consumer Protection Act has adequately provided for the fair resolution of real consumer disputes. It has also established a system for redressing them at the district, state, and national levels.