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प्रश्न
Write a short note on Right to be informed.
उत्तर १
Consumers should be given all the relevant facts about the product. This implies that the manufacturer and the dealer are expected to disclose all the material facts relevant to and relating to the product.
उत्तर २
The consumer has the right to be informed about the quantity, quality, potency, purity, standard and price of the goods that he wishes to purchase. It is the responsibility of the distributor and manufacturer to give complete information about ingredients, date of manufacture, technical specifications, precautions, if any, to be taken in the use and maintenance of the product, etc. This right is meant to protect the consumer from deceptive advertising, misleading labelling and warranties, etc.
संबंधित प्रश्न
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to consumer education
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
The final aim of modern marketing is ______.
Which of the following is not a consumer right summed up by John F. Kennedy ______.
Which is the supreme objective of a business?
What are the rights of consumers?
Explain the rights of the consumers.
Explain the rights of the consumers.
Maya had purchased a washing machine, which stopped working after two weeks. She asked for a replacement, but nothing was done. ‘Which Consumer Right is being violated in this case?
Which of the following is a right of a consumer according to the Act?
The consumer has a right to acquire knowledge and to be a well-informed consumer throughout life. Which right is being discussed here?
Which consumer right allows the consumer to register his/her dissatisfaction at appropriate forums?
Consumers have the right to be protected against the marketing of goods which are hazardous to life and property and to register his dissatisfaction. Which two rights are being discussed here?
The consumer has a right to know and be protected against goods and services which are hazardous to life and health. The two rights being discussed here are ______.
There are various risks involved in the consumption and use of products, such as food, drugs, toys, electrical appliances, etc. The consumers have the right to get protection against such risks. In light with this statement explain the right to safety.
