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प्रश्न
You are Karan Kumar, Manager, Standard Book House Fort Road, Kochi. You have received a letter of complaint from Principal, Sunrise Global School, Calicut. The books she had ordered were received late; number was less than ordered; and some books were in a damaged condition. Write a suitable reply to her letter in 120-150 words.
उत्तर
Standard Book House
Fort Road
Delhi
1 March 2016
The Principal
Sunrise Global School
Calicut
Subject: Response to your letter of complaint
Sir
This is in reference to your letter of complaint regarding order no. 2764/M. Please accept our sincere apologies for the error made by our company in delivering your books late, less in number and in damaged condition.
As a result of our investigation, we have found that there was an error in typing at the time of placing your order. Moreover, the vehicle carrying your parcel met a road accident. This led to the delay in delivering your parcel, which got damaged due to the accident.
We have dispatched the new items by express courier. They should arrive by 5 March 2016. We look forward to receiving your further orders and assure you of the high standards of our products and services.
The inconvenience caused is deeply regretted.
Yours sincerely
Karan Kumar
Manager
Standard Book House
APPEARS IN
संबंधित प्रश्न
A1. Letter writing (5 marks)
Look at the notice issued by the supervisor of your school.
Picnic To Lonavale
- Contribution Rs 500.
- Spots to be visited: Wax Museum, Narayanidham, Dams, Duke's Nose
- Enjoy scenic beauty, pleasant weather.
- Need to carry: Water bottle, proper clothing, caps, essential medicines, snacks for your taste.
- Start: 7.30 a.m. from school
- Return: 9.30 p.m. to school.
You stay in a Hostel. Write a letter to your daddy asking for permission to go for the picnic. Also, request him to give you the necessary amount.
OR
A2. 30% Water cut
Mumbai: Due to major repairs of pipeline in Dadar and nearby areas, 30% water cut will be implemented fur G(N) and (S). Citizens are requested to use water carefully and store water for a day. Water supply will resume on Sunday night. Do not panic.
Write a letter to the Secretary of your Housing Society informing him about the news and drawing his attention to the problem. Request him to take the necessary steps
In our society we do not give to our women the respect and status that they deserve. Women are stared at, stalked and even molested. We need to change the male mindset about women. Write a letter in 120-150 words to the editor of a national newspaper giving your views on the problem. You are Omar/Amna, A114 Mall Road, Delhi.
You are Principal, Kendriya Vidyalaya, Ramnagar. The number of students in the computer class is increasing. Next year starting in April 2017, you will need 25 more computers in your lab. Write a letter in 120-150 words to the Commissioner, K.V. Sangathan for funds.
You have noticed many stray animals on the road during the busy hours of the day. These animals cause traffic jams as well as accidents. You have already written to the concerned authorities but no action has been taken so far. Write a letter to the Editor, The Hindu, drawing attention of the Municipal Commissioner, Chennai. You are Shantha/Suresh, 12 M.G. Road, Chennai.
Letter Writing :
Write a letter of application in response to the following advertisement with the help of the given C. V. (Resume):
| Required |
| A Purchase Officer Qualifications : Degree I Diploma in Electrical Engineering, able to do independent correspondence, computer literate and having an experience in similar field. Apply to: The Managing Director; Cosmos Ltd.; 72-E Industrial Area; Andheri (E); Mumbai 400093. |
C. V. (Resume)
Name :Aruna Anil Shinde
Address : Bl-104, Rose Parade, S. B. Road, Nagpur.
Educational Qualifications :
| Degree/Dipolma | Year of passing | University/Board | Percentage | Class |
| SSC | 2007 | Nagpur | 72% | First |
| HSC | 2009 | Nagpur | 76% | Distinction |
| BE.(Electrical) | 2013 | Nagpur University | 78% | Distinction |
Other qualifications : Successfully completed
Computer Diploma from NIIT, Nagpur 2014.
Work Experience : Worked as the Purchase Officer in
Login Private Ltd., Nagpur.
Interest/Hobbies : Reading, music, swimming, chess.
Languages Known: English, Marathi, Hindi, Gujarati.
Read the following snippet and write a letter based on it.
| Unhealthy Choice? On its employee resources site, an organisation says that fast food is high in calories, fat, sugar, nitrates, and salt. It may put people at risk of becoming obese. Pre-packaged snack foods, canned foods, bakery items, frozen dinners, canned and packaged meats should be avoided. Home-made food is always a better option to keep oneself fit and healthy. |
| Informal Letter : You are Karan/Kiran Shirke, staying at B/12, Sai Sadan, Sita Bardi, M.G.Road, Nagpur. Your close friend Akshay/Akshaya is in the habit of eating junk food. Write a letter to him/her with the help of the points given in the above snippet. You may add your own points to support your subject. |
Read the following news and write a letter based on it.
| State lost more than 2100 sq. km. of forest area in past 2 decades Nagpur, Dec. 26 : Maharashtra has lost a staggering 2116 sq. km. of forest area or an equivalent of three Tadoba forest reserves in the span of two decades, reveals a report tracking climate change in India released recently by the Ministry of Statistics and Programme Implementation. |
| Informal Letter : You are Pritesh/Preeti Desai, staying at 1/17, Gharkul, P.K. Road, Meher Colony, Nagpur. Write a letter to your uncle giving your views about the conservation of forest. |
Read the following new and write a letter based on it.
Sameer / Sameera Raorane from C/26, Shivsevak, C. G Road, Wadgaon, sees an accident in his locality as there are no street lights in his/her area. Like always, all the bystanders stood mute and did nothing. This was the fourth serious accident in that month.
Formal Letter :
Write a letter to the Sarpanch, Grampanchyat office, Main Road, Wadgaon – 400001; mentioning the problem of no street lights in your area. Inform him/her about the increasing number of accidents. Request him/her to install street lights at the earliest.
With the help of the inputs given below, write a letter to the Editor of a newspaper on the colossal wastage of food in the lavish Indian weddings.
Working in pairs, seek advice on some of the issues listed below. Your partner will give you the advice.
Advice to be given on .......
| wony about examination parental pressure holiday homework pocket money making friends |
Now write a letter to Sagarika Sen seeking her advice on any one of the issues
you have discussed. Non-finites will make your writing more concise.
__________________________________________________________
__________________________________________________________
__________________________________________________________
House Garbage to cultivate garden Pune: Mrs. Lele of Sahakar Nagar used the wet garbage from the kitchen, to develop a garden. She has planted flower plants as well as vegetables. She derived sheer joy and gets fresh veggies.
Mr. Manoj Patil, age 26, M.Tech, Electrical From 'Manas', Om Colony, Vidhyavihar, Nagpur wants to apply in response to the following advertisement. Prepare a job application.
| Wanted |
| Manager, well qualified, experience in administration, Apply to: The Director, Shriram Industries Ltd., Akola. |
There is a busy road in front of your school. A large number of students have to cross the road while going back home. They run a great risk. Write a letter in 100-120 words to the Editor, Navjiwan Times, Agra drawing the attention of the concerned authorities to the problem. Make a request to mark a zebra crossing and to put traffic lights in front of your school. You are Amit/Anita, Class X, New Age Public School, Ram Nagar, Agra.
Write an imaginary letter to the moon, to convey your feelings about it. Discuss it with your partner and draft the letter using the poem as a basis for the letter.
Supporting points :
- Sign of beauty
- Symbol of joy
- Infinite pleasure
- Urge to compose poems/songs/music.
Your friend has his board exam. He studies for 14 hours a day sitting at one place. Write a letter to him giving him tips to relax and be stress-free.
Write a letter to invite your friend to your house for the summer vacation.
Read the following letter carefully, discuss with your partner and answer the questions
Sir,
I request you to publish the following letter in your daily to address an important issue which needs immediate redressal.
During week ends motorcyclists are seen racing on the East Coast Road and the Old Mahabalipuram road of Chennai. The amateur racers are risking their own lives and of the public as well. They are fearless and irresponsible, not knowing the price of human lives. Risking others and their lives for their pleasure is highly condemnable.
Even school students indulge in such activities and cause fatal accidents. The racers have started occupying the lanes and streets of busy localities. As such, the violation of traffic rules often results in loss of young lives. Such reckless riders who violate traffic rules should be punished severely.
As a responsible citizen of the society, I request the authorities concerned to take appropriate measures to put an end to this menace.
Yours truly,
Srivatsav
Questions:
- Who is the sender of the letter?
- Who is the receiver?
- What is the issue?
- What is the request of the sender?
- Who will take steps after reading it?
‘Imagine you are Rohit/ Richa residing at, Sainik Colony, Pune 411051.’
‘Science Exhibition’
Formal Letter-
Write a letter to a famous scientist inviting him/her as a Chief Guest of the ‘Science Day Celebration’ of your school.
You are Rita/Rahul, you purchased a T.V. set from Capital Electronics. However after a month the T.V. set stopped working properly. The volume could not be adjusted and the screen kept going dark.
Write a letter of complaint to the Manager of the store asking them to send a technician and if required replace the T.V. set since it was within warranty period.
The newspapers today have full-page advertisements promoting luxury items. With the increase in consumerism, people find it difficult to resist and soon find themselves trapped in a world of social one-upmanship. Write a letter to the editor expressing your views on the consequences of this consumerism, giving suggestions on how to control this habit. You are Renu/Rajan. Use the given cues along with your own ideas to compose this letter.
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Consequences
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Solutions
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Mitali Kedia sees the following advertisement and wishes to apply for the position advertised. Write a letter of application in 120-150 words, along with a detailed bio-data.
|
Skill Development Institute
Apply within 10 days to the Director, Skill Development Institute, Meerut. |
Letter writing.
Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.
Write a letter to the curator of the museum seeking permission for a school visit.
Informal Letter -
Write a letter to your friend describing the details of the vacation.
The street lights of your locality are not functioning properly leaving stretches of dark/blind spots at night. Due to this problem, chain and mobile snatching incidents have increased.
Write a letter to the editor of a local daily, in about 120 words, expressing your concern at the situation and suggesting measures to resolve the problem and drawing attention of the concerned authorities. You are Tamay Saroha/Gauri Saroha of 709, Gold Apartments, Prem Vihar, Amar Nagar.
Write a letter to the curator of the museum seeking permission for a school visit.
Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.
Informal Letter -
Write a letter to your friend describing the details of the vacation.
Write a letter to the curator of the museum seeking permission for a school visit.
Write a letter to the curator of the museum seeking permission for a school visit.
