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Question
"Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests". This right of a consumer is termed as a right to be ______.
Options
Informed
Heard
Safety
Educated
Solution
"Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests". This right of a consumer is termed as a right to be heard.
Explanation:
The consumer has a right to register his dissatisfaction and get his complaint heard at appropriate forums. This right includes the right to make protest. The above three rights are meaningless without the right to be heard. Therefore, grievances and claims of consumers must be heard and considered.
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