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Question
Define communication. Which component of the communication process is most important? Justify your answer with relevant examples.
Solution
Communication is a process that helps in transmitting meaning from one person to another. It is a conscious or unconscious, intentional or unintentional process in which feelings and ideas are expressed as verbal and/or non-verbal messages that are sent, received, and comprehended.
One important component of communication is speaking with the use of language. Language involves use of symbols which package meaning within them. To be effective, a communicator must know how to use language appropriately. Because language is symbolic, it is necessary to be as clear and precise as possible when using words. Communication takes place within a context. So one needs to consider the other’s frame of reference, that is, the context used by the sender to say something. Also whether s/he shares your interpretation. If not, it is important to adjust your vocabulary level and choice of words to fit the level of the listener. Remember that slang expressions, words unique to a culture or region, and euphemism can sometimes become obstacles in good communication.
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