Question

"Employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised, which in turn help them to give better performance."

Which importance of controlling is highlighted above?

Options

• Facilitating coordination in action

• Making efficient use of resources

• Accomplishing organisational goals

• Improves employee motivation

Answer 1

Improves employee motivation

Explanation - 

Controlling establishes a set of employee standards, and employees are aware of the benchmarks against which their performance will be judged. As a result, staff motivation is increased.