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Question
Explain in detail various types of communication.
Solution
The types of communication
Following are various types of communication:
I) Postal Services
II) Modem means of communication
Postal Services:
The postal services in India come under the Department of Post and Telegraph which is part of the Ministry of Communication and Information and Technology.
Types of postal services:
- Mail Services:
Mail services are further classified as follows:
a. Inland Letter: Inland letter card is used for transmission within India only. Inland letter ensures the confidentiality of the message.
b. Envelope: It enables sending confidential messages as well as enclosures like cheques, photos, resumes, etc.
c. Parcel: Parcels of a specified size and weight can be sent across the country as well as outside the country. Anything can be sent in a parcel except those items which are prohibited. Parcels can be insured.
d. Book-Post: Printed books, magazines, journals, etc. can be sent through book posts. - Specialized Postal Services:
Specialized Postal Services are further classified as follows:
a. Business Post:
Business Post provides complete mailing solutions right from mail preparation to mail delivery.
b. Logistics Post:
Logistics Post provides business customers a cost-effective and efficient solution, which manages the entire value chain from collection to storage to transmission to distribution across the country.
c. Bill Mail Service:
Communications in the nature of financial statements, bills, monthly account bills, or any such other items of similar nature may be posted by a service provider to customers at least once in 90 days under this service. - Money Remittance Services:
Money Remittance Service is further classified as follows:
a. Electronic Money Transfer (eMO):
A money order is an order issued by the Post Office for the payment of a sum of money to the person whose name is mentioned in the money order. It is sent through the agency of the Post Office.
b. Instant Money Order (IMO):
IMO is an instant web-based money transfer service through Post Offices (IMO Centre) in India between two resident individuals in Indian territory.
c. International Money Transfer:
Money Transfer Service Scheme is a quick and easy way of transferring personal remittances from abroad to beneficiaries in India. - Retail Services:
Retail Services are further classified as follows:
a. Retail Post:
Under Retail Post, a range of services is offered including the collection of electricity bills, collection of taxes, collection of other bills and fees for the Government, etc.
b. e-Post:
Through ePOST, customers can send their messages to any address in India with a combination of electronic transmission and physical delivery through a network of more than 1,55,000 Post Offices.
Modern means of communication:
- Courier Service:
An individual or a company responsible for the exchange of items between two or more parties is known as courier service. Courier services are usually employed by· a company and they charge a flat rate to the party using the courier service. Courier s·ervices are different from ordinary mail services by features such as speed, security, tracking, signature, and swift delivery times. - Internet: It is a network of networks that consists of private, public, academic, business, and government networks of local to global scope, linked by a broad array of electronic, wireless, and services, such as the inter-linked hypertext documents and applications of the World Wide Web (WWW), electronic mail and file sharing.
- Email:
Electronic mail (email or e-mail) is a method of exchanging mail between people using electronic devices. Today's email systems are based on a store-and-forward model.
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