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Question
Explain the following Consumer Right:
Right to be Informed
Answer in Brief
Solution
- The consumer has the right to be informed about the quality, quantity, potency, purity, standard and price of the goods, products or services as the case may be, he intends to purchase.
- It is the responsibility of the manufacturer and distributor to give complete information about
- The product includes its ingredients, date of manufacture, technical specifications, etc.
- The precautions, if any, to be taken in the use and maintenance of the product,
- Strength, durability, serviceability and reuse value of the product,
- The side effects and risks in the use of the product, etc. Such information would enable the consumer to decide to buy a product intelligently.
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