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Explain the following term/concept. BPO - Organisation of Commerce and Management

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Question

Explain the following term/concept.

BPO

Short Note

Solution

BPO is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. BPO refers to the outsourcing of peripheral activities of the organization to an external organization to minimize cost and increase efficiency.

shaalaa.com
Business Process Outsourcing (BPO)
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Chapter 5: Emerging Modes of Business - Exercise [Page 110]

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