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Question
Meera biscuits Mart, lonavala have complained that they received a consignment of 100kg of biscuit in a broken condition and have asked for adjustment. They have attributed the damage to defective packaging. On behalf of shandesh biscuits and food products, Mumbai write a suitable reply.
Solution
Shandesh Biscuits and Food Products
Ravan Gill fort
Mumbai 4000000
Date 6 June 2018.
The General Manager
Meera Biscuits Mart
Lonavala
Mumbai 400000
Sub: Broken consignment and adjustment for replacement.
Dear sir,
Thank you sir for the order of such a big consignment of 100kg of biscuit.
I sincerely apologise for the problem you have to face due to bad service provided.
We will soon there to take our broken condition of biscuit and replace all the broken biscuits with new packaged biscuits .
I think this should not interrupt our business relationship.
Your faithful
Shandesh
Manager.
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