Question

'Organisations should have a chain of authority and communication that runs from top to bottom and should be followed by managers and the subordinates'.

Which principle of management given by Fayol is highlighted in the above statement?

Options

• authority and responsibility

• discipline

• scalar chain

• centralisation and decentralization

Answer 1

scalar chain

Explanation:

The term "scalar chain" refers to the official hierarchies that go from highest to lowest positions. Fayol states that "Organisations should have a chain of authority and communication that runs from top to bottom and should be followed by managers and the subordinates."