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Question
State the importance of BPO?
Short Note
Solution
BPO means getting contractual services from external companies or groups of companies to complete the special work or process of a company. For example call centres, data entry, etc. This reduces the expenditure by using cheap labour available in developing countries like India, China, etc.
shaalaa.com
Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO)
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