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Question
The consumer has the right to get compensation against unfair trade practices under ______.
Options
Right to choose
Right to seek redressal
Right to safety
Right to inform
Solution
The consumer has the right to get compensation against unfair trade practices under Right to seek redressal.
Explanation:
It means the right to get claims and complaints settled against manufacturers or sellers due to unfair trade practices and exploitation by them. The consumer has been granted the right of redress if the performance, quality, etc., of a product is unsatisfactory. The product must be repaired, replaced or taken back by the seller. The right to seek redressal will reduce post-purchase doubts and grievances of consumers.
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RELATED QUESTIONS
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
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_______ is the king of modern marketing.
Write a short note on Right to be informed.
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Which of the following is most suited statement related to right to seek redressal?
______ is a consumer right.
The consumer has a right to know and be protected against goods and services which are hazardous to life and health. The two rights being discussed here are ______.
How unfair trade practices regulated under the Consumer Protection Act?