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What are the disadvantages of e-business? - Organisation of Commerce and Management

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Question

What are the disadvantages of e-business?

Answer in Brief

Solution

E-business has certain disadvantages compared to the traditional way of doing business. Some of the limitations of e-business are as follows.

  1. Lack of personal Touch: E-business lacks the personal touch. One cannot touch or feel the products. So, it is difficult for the consumers to check the quality of products.
  2. Delivery Time: The delivery of the products takes time. In traditional business you get the product as soon as you buy it. But that doesn't happen in online business. This time lag often discourages customers e.g. Amazon now assures one day delivery. This is an improvement but does not resolve the issue completely.
  3. Security issues: There are a lot of people who scam through online business. Also, it is easier for hackers to get your financial details. It has a few security and integrity issues. This also causes disturbance among potential customers.
  4. Government interference: Sometimes, Government monitoring can lead to interference in the business.
  5. High Risk: High Risk is involved as there is no-direct contact between the parties. In case of frauds, it becomes difficult to take legal action.
shaalaa.com
Limitations of E-business
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Chapter 5: Emerging Modes of Business - Exercise [Page 111]

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