Question

Which are the different types of E-governance?

Answer 1

E-governance is of four types depending on the specific types of services:

1. Government to Citizen (G2C):
   (i) The Government to citizen refers to the government services which enable citizens to get access to a wide variety of public services.
   (ii) Most of the government services fall under G2C.
   (iii) A citizen can have access to the services anytime from anywhere.
   (iv) Services like license renewals and paying tax are essential in G2C.
   (v) It also focuses on geographic land barriers.
2. Government to Business (G2B):
   (i) G2B is the exchange of services between Government and Business organizations.
   (ii) G2B provides access to relevant forms needed to comply.
   (iii) The G2B consists of many services exchanged between business sectors and government.
   (iv) It aims at eliminating paperwork, cost and establishes transparency in the business environment while interacting with the government.
3. Government to Government (G2G):
   (i) The Government to Government refers to the interaction between different government departments, organizations, and agencies.
   (ii) In G2G government agencies can share the same database using online communication.
   (iii) The government departments can work together.
   (iv) G2G services can be at the local level or international level.
   (v) It provides a safe and secure inter relationship between domestic or foreign government.
   
4. Government to Employee (G2E):
   (i) The Government to Employee is the internal part of G2G sector.
   (ii) G2E aims to bring employees together and improvise knowledge sharing.
   (iii) G2E provides online facilities to the employees like applying for leave, reviewing salary payment records, and checking the balance of the holiday.
   (iv)This sector provides human resource training and development.
   (v) Examples of successful implementation of E-governance are e-Mitra, e-Seva project, CET (Common Entrance Test).