Question

Which one of the following is a disadvantage of e-Banking?

Options

• It gives a 24×7 access to customers.

• Monitoring of each transaction by the customer inculcates financial discipline.

• It reduces the load on the branch of the bank.

• It requires technological proficiency on the part of bank and customer.

Answer 1

It requires technological proficiency on the part of bank and customer.

Explanation:

While e-Banking offers many advantages, such as 24 × 7 access, financial discipline, and reduced load on bank branches, it does require both the bank and the customer to have a certain level of technological proficiency. This can be a barrier for individuals who are not comfortable using technology or do not have access to reliable internet and devices.