Question

Write a note on e-commerce models.

Answer 1

1. Business to customers (B2C):
This is the fastest-growing segment in the e-commerce space. Under this model, business concern sells directly to consumers.

2. Business to Business (B2B):
Under the model, business concerns transact with one another through the internet. For instance, Snapdeal, Flipkart, Alibaba, Indiamart, Tradelndia.com, etc.

3. Consumer to consumer (C2C):
Under this model, customers sell directly to other customers through online classified advertisements or through auctions,s or through mobile or through marketplaces. For example, Indian ventures in C2C are Kraftly App (buying and selling anythings) which deals in handmade products of a wide range. Onceagainstore.com is a website that buys pre-owned women’s fashion products. Other players are Quikr, OLX, eBay, etc.

4. Customer to Business (C2B):
This model is reverse to the auction model. Products like automobiles, electronic items furniture, and similar product are traded by customers through websites. Naukri.com and Monster.com are examples of Indian Companies operating in this domain.

5. Business to Government (B2G):
This model envisages selling products and services by the business consumers to Government organizations. For instance, TCS operates the passport application process for the Government of India as a part of the offline process.