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![SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC chapter 7 - Consumer Protection - Shaalaa.com](/images/organisation-of-commerce-and-management-ocm-english-12-standard-hsc_6:5f2b1b2038084cf381bfa42c826a928c.jpg "SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC chapter 7 - Consumer Protection")
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Solutions for Chapter 7: Consumer Protection
Below listed, you can find solutions for Chapter 7 of Maharashtra State Board SCERT Maharashtra for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC.
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Select the appropriate option
In modern competitive market, consumer is regarded as the ____________.
king
Agency
Owner
buyer
The Government has established ____________ to settle the consumer disputes by compromise.
District Commission
Lok Adalat
Consumer Organisation
National Commission
___________ are trustees of the society.
businessmen
employees
investors
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Match the correct pairs
Match the correct pairs.
| Group A | Group B |
| A. District Commission | 1. Freedom to select an article as per his requirement |
| B. Consumer Welfare Fund | 2. Not less than four members |
| C. Right to Choose | 3. An NGO |
| D. National Commission | 4. Seller’s organization |
| E. Grahak Shakti | 5. Not less than two members |
| 6. Department of Consumer Affairs | |
| 7. An initiative by government | |
| 8. Lok Adalat | |
| 9. Department of Corporate Affairs | |
| 10. Only one member |
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection State true or false
Public Interest litigation means legal action initiated in a court of law regarding a matter of general public interest.
True
False
CERC is an example of NGO working for consumer protection and education.
True
False
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Find the odd one
Find the odd one.
NGO
District Commission
National Commission
State Commission
Find the odd one.
Right of healthy environment
Right to education
Right to represent
Right to redress
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Complete the sentence
In modern competitive market consumer is regarded as _________.
In India, the consumer protection act was initiated in the year ____________.
Lok Adalat is also referred as ______________.
In National Commission, members should not be less than ____________ years of age.
Non-government organisations are non-profit and ___________ organisation.
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Select the correct option
Select the correct option.
(District commission, 2019, not less than four members, Compensation exceeds ten crores, Janahit Yachika)
| Group A | Group B |
| A. District Judge | ______ |
| B. ______ | Members of the National Commission |
| C. Consumer Protection Act | ______ |
| D. National Commission | ______ |
| E. ______ | Matter of general public interest |
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Answer in one sentence
What is national commission?
What is Right to Represent?
Who is consumer?
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Correct the underlined word and rewrite the sentence
Correct the underlined word and rewrite the sentence.
Every year15th March is observed as ‘National Consumer Rights Day’.
Correct the underlined word and rewrite the sentence.
The President of District Commission is sitting or retired High Court judge.
Correct the underlined word and rewrite the sentence.
Territorial jurisdiction of State Commission is geographical limits of the nation.
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Arrange in proper order
Arrange in proper order.
District Judge, Supreme Court Judge, High Court Judge
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Explain the following terms/concepts
Explain the following term/concept.
National Commission.
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Study the following case/situation and express your opinion
Study the following case/situation and express your opinion
Following are details of Tined Food.
- Mix Cheesy Masala
- Batch No.3180/BTU98D dtd.17.03.2021 00:46
- Manufactured by: M/s. Great Tastes Food Ltd.
- Manufacturing Date: 17.03.2021 (Best before 8 months)
- Rs.130/- (200 gms.)
- Which right is represented in above example?
- If product has some deficiency and producer refuses to accept it and ignores the complaint where can aggrieved consumer seek redressal?
- State the name of the act?
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Distinguish Between
Distinguish between.
District Commission and National Commission
Distinguish between the following:
State Commission and National Commission.
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Answer in brief`
State any four rights of the consumer.
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Justify the following statements
Justify the following statement.
Consumers are protected with various rights.
Justify the following statement.
CPA has set up various consumer dispute redressal forums at various levels
Justify the following statement.
Role of NGOs is important in consumer protection
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC 7 Consumer Protection Attempt the following
Attempt the following.
Explain means of consumer protection.
State any four rights of the consumer.
Solutions for 7: Consumer Protection
SCERT Maharashtra solutions for Organisation of Commerce and Management (OCM) [English] 12 Standard HSC chapter 7 - Consumer Protection
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Concepts covered in Organisation of Commerce and Management (OCM) [English] 12 Standard HSC chapter 7 Consumer Protection are Consumer, Need and Importance of Consumer Protection, Rights of Consumers, Responsibilities of Consumers, Ways and Means of Consumer Protection, Consumer Protection Act, 2019, District Commission, State Commission, National Commission, Role of Consumer Organisations and NGO's.
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