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प्रश्न
CRM in E-commerce stands for ______.
विकल्प
Convenient Relationship Management
Customer Relationship Management
Consumer Related Marketing
Chain Related Management
उत्तर
CRM in E-commerce stands for Customer Relationship Management.
Explanation:
CRM department helps to boost the sales performance through better customer service and establishing healthy relationship with customers. All the stored details of customer is available in CRM module. CRM module helps to manage and track detailed information of the customer like communication history, calls, meetings, details of purchases made by customer, contract duration etc. CRM module can be integrated with sales module to enhance sales opportunities.
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संबंधित प्रश्न
The module used for tracking of the stock of items in an organisation is ______.
A module of ERP which manages the flow of products from manufacturer to consumer and consumer to manufacturer is the ______.
Which is not a function of ERP?
This module takes care of all press processes that are the part of procurement of items or raw materials that are required for organisation. This module consists of functionalities like supplier, vendor, sending quotation request to vendors, etc.
Enterprise resource planning is a ______ software or system used to manage all the resources of an organisation.
In context of enterprise resource planning which of the following statement is true?
Which module of the ERP system helps to manage employee information, salaries and staff payment records etc.?
______ is a computer software sytem used to manage all the resources of an organisation.
What are the two functions of ERP?
Mention the ERP Modules.
