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प्रश्न
Discuss the expectations of customers and business associates.
उत्तर
The expectations of Customers from a business concern are:
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Quality items or services.
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Reasonable prices.
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Cash receipts for the items purchased.
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Guarantee or warranty fulfilment.
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Prompt and effective after-sales service for durable products.
The expectations of business associates/suppliers from a business concern are:
- Fair prices for supplies.
- Making regular and timely payments in accordance with credit terms.
- Reasonable terms of delivery and payment.
- Regular supply orders.
- Correct information on the company's financial situation.
- Healthy and cooperative inter-business relationships.
APPEARS IN
संबंधित प्रश्न
______ expect the business organization to follow the laws and regulations of the country.
Mention any two expectations of Employees.
State any two expectations of the Government from a business concern.
The ______ expects the organisation to follow the laws of the country, pay taxes honestly etc.
Which of the following are the two expectations of government from a business organisation?
Every stakeholder group expects something from a business organisation. Which of the following are the two expectations of suppliers?
Match the Column I and Column II:
| Column - I | Column - II | ||
| (a) | Employees | i | Regular orders for supply |
| (b) | Government | ii | Protection of trade union rights |
| (c) | Society | iii | Protection of environment from pollution |
| (d) | Suppliers | iv | Avoid corrupting public servants |
Match the Column I and Column II:
| Column - I | Column - II | ||
| (a) | Owners | i | May make decisions which affect the business |
| (b) | Suppliers | ii | Want product at good prices |
| (c) | Customers | iii | Want business to grow and make profits |
| (d) | Manager | iv | May increase their prices |
State any two expectations of the general public from a business organisation.
Explain the expectations of employers and employees as stakeholders in a commercial organisation.
