Question

Explain the responsibilities of a consumer.

Explain any four responsibilities of consumer,

Answer 1

The main responsibilities of a consumer are as follows:

1. Ask for full information before buying a product service.
2. Insist on cash memo for every purchase.
3. Look for quality certification marks like ISI, AGMARK, Woolmark, FPO, etc. 
4. Do not get carried away by advertisements.
5. File complaint against corrupt businessmen.

Answer 2

1. Consumer should use his rights: Consumers have many rights with regard to the goods and services. They must be aware of their rights while buying.
2. Cautious consumer: The consumers should understand their responsibilities while buying goods and services. While buying, the consumer should enquire about the quality, quantity, price, utility of goods and services, etc.
3. Filing of complaint: It is the responsibility of a consumer to approach the officer concerned if consumers have some complaint about the goods and services. A delay in a complaint may result in the expiry of a guarantee or warrantee. Sometimes, consumers ignore the dishonest acts of businessmen which encourages unethical business practices.
4. Quality conscious: The consumers should never compromise on the quality of goods. They should not buy inferior stuff out of greed for less prices. If the consumers behave like this, there cannot be any protection for them from any sector. It is also the responsibility of the consumers to buy quality goods. The symbols such as ISI, AGMARK, Hallmark, FPO, FASSAI, etc., are indicative of the good quality of the goods.