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प्रश्न
Justify the following statement:
State the merits of written communication.
उत्तर
The merits of written communication:
(1) Accurate and precise: Written communication is always drafted with great care. As written communication can be verified and its authenticity can be easily challenged. Written communication has to be more accurate and factual. Therefore, in written communication, there is more emphasis on accuracy and precision.
(2) Re-read many times: The receiver or reader of the written communication can read the message any time again in the future. He can read the message number of times till he Properly and accurately understands it. This is not possible in verbal (oral) communication.
(3) Permanent record: The documents of written communication act as a permanent record. Whenever required, important information can be easily collected from the preserved documents. It can be used for future reference.
(4) Documentary evidence: Written Communication creates records of evidence. Written communication is accepted by the court of law as a legal document and as legal evidence also.
(5) Wide access: Written communication can be sent to many persons at distance and in different places at a time. It is the best channel of communication for sending information to many persons living in different places.
(6) No need for personal contact: Availability of both the parties i.e. speaker and listener (receiver) at the time of communication is not necessary. Under this form of communication, the sender drafts the message and sends it to the reader (receiver) as per this convenience. When the receiver gets spare time, he reads it. Thus, there is no need for personal contact.
(7) Completeness: In written communication, messages are drafted with perfect knowledge of the things related to the matter. So in written communication, there is completeness.
(8) Economical: Written communication 15 economical 1f the messages are to be sent at distant and faraway places. Postal and courier charges are comparatively less and nominal. Nowadays messages are sent and received through email which is still cheaper and economical.
