Balbharati solutions for Secretarial Practice [English] 11 Standard Maharashtra State Board chapter 9 - Business Communication Skills of Secretary [Latest edition]

Select the correct answer from the option given below and rewrite the statement.

Business communication is concerned with _______activities.

Select the correct answer from the option given below and rewrite the statement.

Written communication is a _________ record.

Select the correct answer from the option given below and rewrite the statement.

E-mail is ____________ mode of communication.

Select the correct answer from the option given below and rewrite the statement.

A unique internet address of website is known as_________.

Select the correct answer from the option given below and rewrite the statement.

_________ is an organised statement of facts.

Select the correct answer from the option given below and rewrite the statement.

There should be proper _________ between words, lines, and between paragraphs.

Select the correct answer from the option given below and rewrite the statement.

_________ refers to use of minimum words.

Select the correct answer from the option given below and rewrite the statement.

A letter without _____ is invalid.

Match the pairs:

Write a word or a term or a phrase which can substitute the following statement:

Process of communication, conveying a message in spoken form.

Write a word or a term or a phrase which can substitute the following statement:

A set of interconnected web pages located on a single web domain.

Write a word or a term or a phrase which can substitute the following statement:

Part of a business letter which introduces the sender to the receiver.

Write a word or a term or a phrase which can substitute the following statement:

A written summary of the business transacted at the meeting.

Write a word or a term or a phrase which can substitute the following statement:

Part of a letter which contains the name and address of the sender.

Write a word or a term or a phrase which can substitute the following statement:

Audio-Visual means of electronic communication.

State whether the following statement is true or false.

Notice is a written summary of business transacted at a meeting.

State whether the following statement is true or false.

Written communication provides permanent record.

State whether the following statement is true or false.

Active listening is essential for effective communication

State whether the following statement is true or false.

Inside address gives the name and address of the sender.

State whether the following statement is true or false.

A letter without date is incomplete and invalid.

State whether the following statement is true or false.

Reference number shows the purpose of the letter.

State whether the following statement is true or false.

Coherence refers to logical arrangement of contents of a letter.

State whether the following statement is true or false.

A letter should have minimum folds.

Find the odd one:

Find the odd one:

Find the odd one:

Complete the sentence:

When communication is done through Reports, Letters, Circulars, etc. it is called__________

Complete the sentence:

Proper arrangement of different part of business letter is called as__________

Complete the sentence:

The part of letter which contains the name and address of the receiver of the letter is ________

Select the correct option given below:

Select the correct option given below:

Select the correct option given below:

Select the correct option given below:

Answer in one sentence:
Name the type of communication in which words are not used.

Answer in one sentence:
Name the type of communication in which communication is done in spoken form.

Answer in one sentence:
Name the type of communication which can be re-read.

correct the underline word and rewrite the following sentence:

Consideration means the letter should be in logical sequence.

correct the underline word and rewrite the following sentence:

Completeness means use of minimum words.

correct the underline word and rewrite the following sentence:

Complimentary close contains greetings to the reader of the letter.

Arrange in proper order:

a) Heading
b) Complimentary close
c) Subject

Arrange in proper order:

a) Enclosure
b) Body of letter
c) Date

Explain the following term/concept.

Communication.

Explain the following term/concept.

Business Communication.

Explain the following term/concept.

Written Communication.

Explain the following term/concept.

Business Correspondence.

Explain the following term/concept.

Report.

Explain the following term/concept.

Minutes.

Study the following case/situation and express your opinion.

Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:

a) When he is giving the required information in a very short and brief manner
b) When he is using courteous words so as to be polite
c) When he is giving the entire information about the meeting in a proper manner(Clarity, conciseness, coherence, courtesy, completeness, correctness)

Answer in brief:

Explain any four essentials of effective communication.

Answer in brief:

State my four essentials of goods business letter.

Justify the following statement:

Written communication is very useful to the organization.

Justify the following statement:

Social media network is very useful to the business.

Justify the following statement:

Listening is the most important aspect of effective communication.

Justify the following statement:

State the merits of written communication.

Justify the following statement:

Explain different parts of a business letter.