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प्रश्न
Explain the following term/concept.
Communication.
Explain the concept of communication.
उत्तर
- The term ‘communication’ is derived from the Latin word ‘communis’ which means ‘common’. Accordingly, communication means sharing by all whatever is common. When one communicates with others, one tries to establish ‘commonness’ with others. The term communication implies imparting or exchanging some information by speaking, writing, or by use of some other medium like telephone, e-mail, etc. between two or more persons.
- George R. Terry defines “communication as an exchange of facts, ideas, opinions or emotions by two or more persons.” It is a process of transmitting and sharing ideas, opinions, facts, values, etc. from one person to another or from one organisation to another.
संबंधित प्रश्न
Select the correct answer from the option given below and rewrite the statement.
Business communication is concerned with _______activities.
Select the correct answer from the option given below and rewrite the statement.
E-mail is ____________ mode of communication.
Select the correct answer from the option given below and rewrite the statement.
A unique internet address of website is known as_________.
Select the correct answer from the option given below and rewrite the statement.
_________ is an organised statement of facts.
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
Write a word or a term or a phrase which can substitute the following statement:
Process of communication, conveying a message in spoken form.
Write a word or a term or a phrase which can substitute the following statement:
Part of a letter which contains the name and address of the sender.
Write a word or a term or a phrase which can substitute the following statement:
Audio-Visual means of electronic communication.
State whether the following statement is true or false.
Notice is a written summary of business transacted at a meeting.
State whether the following statement is true or false.
Written communication provides permanent record.
State whether the following statement is true or false.
Active listening is essential for effective communication
State whether the following statement is true or false.
Inside address gives the name and address of the sender.
State whether the following statement is true or false.
Reference number shows the purpose of the letter.
Study the following case/situation and express your opinion.
Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:
a) When he is giving the required information in a very short and brief manner
b) When he is using courteous words so as to be polite
c) When he is giving the entire information about the meeting in a proper manner(Clarity, conciseness, coherence, courtesy, completeness, correctness)
Answer in brief:
Explain any four essentials of effective communication.
Answer in brief:
State my four essentials of goods business letter.
Justify the following statement:
Social media network is very useful to the business.
