Business Studies Board Sample Paper 2024-2025 Commerce (English Medium) Class 12 Question Paper Solution

The nature of management being highlighted in the above case is _________.

Management as science

Management as profession

Management as art

Both A. and C.

Jasmine Ahluwalia is the manager of an artefacts museum's marketing team, responsible for promoting exhibitions and events. In the previous season, she defined the total work of managing the events into graphic designing, registration inquiries, bill payments, etc. in order to facilitate specialisation. However, instead of allocating work, she had assigned each team member the full responsibility of managing the promotion of an entire event. In spite of holding regular team meetings to take feedback, Jasmine found problems throughout the events season in the quality of graphic design, registration inquiry, bill payments, etc.
For the upcoming events season, Jasmine has decided to divide these responsibilities on the basis of her observation of the areas in which the individual team members have excelled in the previous season and allocate the roles based on their skills and competencies.
Identify the step in the organising process which was not properly performed in the previous season but has been duly performed for the upcoming season.

Identification and division of work.

Establishing reporting relationships.

Departmentalisation

Assignment of duties.

Assertion (A): Financial planning aims at enabling the company to tackle the uncertainty in respect of the availability and timing of the funds.

Reason (R): Capital structure refers to the mix between owners’ and borrowed funds Alternatives:

Both Assertion (A) is false and Reason (R) are true.

Both Assertion (A) and Reason (R) are false.

Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of the Assertion.

Both Assertion (A) and Reason (R) are true, and Reason (R) is the correct explanation of the Assertion.

Statement I: Secondary Market directly promotes capital formation.

Statement lI: Capital market deals in medium- and long-term securities such as equity shares and debentures.
In the light of given statements, choose the correct alternative from the following:

Both the statements are true.

Both the statements are false.

Statement I is true, Statement II is false.

• Statement II is true, Statement I is false.

Choose the statement that correctly highlights the benefit of using external sources of recruitment.

Competitive spirit among the existing staff.

Reduction in employees turnover.

Helps in increasing employees satisfaction.

Develops a sense of security amongst employees.

Identify the components of the business environment from the above case study.

Political and economic environment.

Economic and social environment.

Technological and legal environment.

Economic and technological environment.

Identify the responsibility that a consumer fulfills when he looks for the quality marks given above:

Assert yourself to ensure that you get a fair deal.

Getting a proper receipt.

Buy only standardised products.

Be honest in your dealings.

ASSERTION (A): Controlling can prevent deviations.

REASON (R): Controlling helps in minimising deviations by taking actions and decisions that reduce their recurrence.

Both Assertion (A) and Reason (R) are true and Reason is the correct explanation of Assertion.

Both Assertion (A) and Reason (R) are true and Reason is not the correct explanation of Assertion.

Assertion (A) is true, Reason (R) is false.

Assertion (A) is false, Reason (R) is true.

'Joining a job marks the beginning of socialisation of employees at the workplace. The employee should be given a post for which he has been selected.’

Place the subsequent steps of staffing in a small organisation in the correct order:

Training and development, promotion and career planning, performance appraisal, compensation.

Performance appraisal, training and development, promotion and career planning, compensation.

Training and development, performance appraisal, promotion and career planning, compensation.

Training and development, performance appraisal, compensation, promotion and career planning.

Choose the correct point of significance of controlling highlighted above:

Controlling helps in achievement of organisational goals.

Controlling helps in ensuring order and discipline.

Controlling helps in improving employees motivation.

Controlling enables optimum utilisation of resources.

Identify the incorrect statement with respect to ‘Investment decision’:

Net working capital refers to excess of current assets over current liabilities.

Current assets are those assets which get converted into cash within one year.

Capital budgeting decisions are irreversible.

Size of the assets, Profitability and competitiveness are not affected by capital budgeting decisions.

State Commission has the jurisdiction to entertain complaints where value of goods and services paid as consideration is ______.

More than ₹ 1 crore and not more than ₹ 5 crore

More than ₹ 10 crore

Less than ₹ 1 crore

More than ₹ 1 crore and not more than ₹ 10 crore

Match the statements given in column I with the characteristic of business environment given in column II.

Choose the correct option from the following:

(a) - (iii), (b) - (ii), (c) - (i), (d) - (iv)

(a) - (ii), (b) - (i), (c) - (iii), (d) - (iv)

(a) - (iv), (b) - (ii), (c) - (i), (d) - (iii)

(a) - (iii), (b) - (i), (c) - (ii), (d) - (iv)

The process of classification of products into different groups on the basis of some of the important characteristics, such as quality, size, etc., is known as ______.

Branding

Standardisation

Grading

Marketing planning

Name the type of training which is provided by Shiwakumar in his firm.

Apprenticeship training

Vestibule training

Induction training

Internship training

Identify the incorrect statement with respect to Consumer Protection in India.

It not only includes educating consumers about their rights and responsibilities but also helps in getting their grievances redressed

It not only requires a judicial machinery for protecting the interest of consumers but also requires the consumers to get together and form themselves into Consumer associations for protection and promotion of their interests.

It is the moral duty of any business to take care of consumers' interests and avoid any form of exploitation.

The provisions of Consumer Protection Act came into force from 1981.

Identify the decision which is not taken under financial management.

Dividend Decision

Capital Budgeting Decision

Pricing Decision

Both B. and C

What are the factors that affect financing decisions?

1. Cash flow position of the company
2. Stability of earnings
3. Degree of financial risk
4. Contractual constraints
5. State of capital market
6. Level of competition

Choose the correct alternative from the following:

(b), (c) and (f)

(d), (e) and (f)

(a), (c) and (d)

(a), (c) and (e)

Consumers can ask anything regarding the date of manufacturing, MRP, etc. about the product that he intend to buy.

Identify the consumer right highlighted in the above lines.

Right to be informed

Right to be assured

Right to be heard

Right to safety

Statement I: Cost of debt is lower than cost of equity for a company.

Statement II: The objective of financial management is to increase shareholder’s wealth.

In the light of given statements, choose the correct alternative from the following:

Both the statements are true.

Both the statements are false.

Statement I is true, Statement II is false.

Statement II is true, Statement I is false.

State the meaning of single use plans.

State the meaning of standing plans.

State how planning reduces creativity.

State how planning leads to rigidity.

Explain the concept of leadership.

Give two situations in which the autocratic leadership style is most effective.

Explain the following term/concept.

Communication.

Give the meaning of formal communication.

From the following information regarding Aditya Ltd. which is in the business of manufacturing green tea, calculate the Return on Investment and Interest Coverage Ratio of the company: (Show working)

1. State the concept of business environment.
2. Identify and explain in what way a good understanding of the business environment enabled Mr. Vivek Vaswani to improve the performance of the enterprise.

1. Identify and explain the feature of management discussed by Mr. Agastaya in his announcement.
2. Explain any three reasons that make management important to any organisation.

In order to streamline the selection procedure so as to minimise the margin of error, certain tests are carried out that attempt to measure the characteristics of individuals. Explain any four such tests.

Since jobs have become more complex, the importance of employee training has increased. Training programmes provide numerous benefits to workers. Explain any four points that support this statement.

1. On the basis of the understanding of Maslow’s Need Hierarchy Theory of motivation, identify the human need that Bhaanupriya has recognised in order to make the subordinates act towards achievement of organisational goals.
2. Identify and explain two incentives that have been provided by Bhanupriya to improve the performance of the employees.

Explain how Planning and controlling are both backward looking, as well as forward looking functions.

The first step in the controlling process is setting up performance standards. Explain the subsequent two steps in the process of controlling.

Identify and explain the features of one of the functions of management highlighted above.

Distinguish between advertising and personal selling.

1. Identify the regulatory body which has been highlighted above.    (1)
2. State the three objectives of the regulatory body identified in part (I).      (3)
3. State any two functions that are performed for the development of the securities market by the regulatory body identified in part (I).    (2)

Differentiate between functional structure and divisional structure on the basis of:

1. Formation
2. Specialisation
3. Responsibility
4. Managerial development
5. Cost
6. Coordination

‘Delegation helps a manager to extend his area of operations, as without it, his activities would be restricted to only what he himself can do.’

In light of the above statement, explain how effective delegation helps the organisation in achieving objectives.

Leena has been appointed as the Operations Manager in a small trading company dealing in garments, with growing online sales. The company has recently rented space in a warehouse to store garments and mail out orders. In order to take over the responsibilities of order fulfilment, Leena promotes an associate, Kushagra to the post of Inventory and Order fulfilment Supervisor. Kushagra has been given the task to assess whether it is best to process orders as they come in or let them accumulate and then to process them in batches. He concludes that accumulating and then processing them in batches is the best way of fulfilling orders in order to minimise cost and maximise customer satisfaction.
Through several readings Leena finds that the standard time taken from the placement of order to the delivery of garments for a batch of 100 pieces is 72 hours. This helped her to determine the labour cost. On the basis of the understanding of concepts of scientific management, identify and explain the techniques used by Leena and Kushagra to improve the performance of the employees.

Explain the four elements of marketing mix.

What are the factors affecting determination of the price of a product or service? Explain.