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Questions
Explain the following term/concept.
Communication.
Explain the concept of communication.
Solution
- The term ‘communication’ is derived from the Latin word ‘communis’ which means ‘common’. Accordingly, communication means sharing by all whatever is common. When one communicates with others, one tries to establish ‘commonness’ with others. The term communication implies imparting or exchanging some information by speaking, writing, or by use of some other medium like telephone, e-mail, etc. between two or more persons.
- George R. Terry defines “communication as an exchange of facts, ideas, opinions or emotions by two or more persons.” It is a process of transmitting and sharing ideas, opinions, facts, values, etc. from one person to another or from one organisation to another.
RELATED QUESTIONS
Select the correct answer from the option given below and rewrite the statement.
Business communication is concerned with _______activities.
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Written communication is a _________ record.
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E-mail is ____________ mode of communication.
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A unique internet address of website is known as_________.
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_________ refers to use of minimum words.
Select the correct answer from the option given below and rewrite the statement.
A letter without _____ is invalid.
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
Write a word or a term or a phrase which can substitute the following statement:
A set of interconnected web pages located on a single web domain.
Write a word or a term or a phrase which can substitute the following statement:
Part of a business letter which introduces the sender to the receiver.
Write a word or a term or a phrase which can substitute the following statement:
A written summary of the business transacted at the meeting.
Write a word or a term or a phrase which can substitute the following statement:
Part of a letter which contains the name and address of the sender.
State whether the following statement is true or false.
Written communication provides permanent record.
State whether the following statement is true or false.
Inside address gives the name and address of the sender.
State whether the following statement is true or false.
Reference number shows the purpose of the letter.
Explain the following term/concept.
Business Communication.
Answer in brief:
Explain any four essentials of effective communication.
Justify the following statement:
Social media network is very useful to the business.
