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Question
Write a word or a term or a phrase which can substitute the following statement:
Part of a business letter which introduces the sender to the receiver.
Solution
Heading.
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Business communication is concerned with _______activities.
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A unique internet address of website is known as_________.
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_________ is an organised statement of facts.
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There should be proper _________ between words, lines, and between paragraphs.
Select the correct answer from the option given below and rewrite the statement.
_________ refers to use of minimum words.
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
Write a word or a term or a phrase which can substitute the following statement:
Process of communication, conveying a message in spoken form.
Write a word or a term or a phrase which can substitute the following statement:
A set of interconnected web pages located on a single web domain.
Write a word or a term or a phrase which can substitute the following statement:
A written summary of the business transacted at the meeting.
Write a word or a term or a phrase which can substitute the following statement:
Audio-Visual means of electronic communication.
State whether the following statement is true or false.
Written communication provides permanent record.
State whether the following statement is true or false.
Active listening is essential for effective communication
State whether the following statement is true or false.
Inside address gives the name and address of the sender.
State whether the following statement is true or false.
A letter without date is incomplete and invalid.
State whether the following statement is true or false.
Reference number shows the purpose of the letter.
Explain the following term/concept.
Communication.
Explain the following term/concept.
Business Communication.
Justify the following statement:
Social media network is very useful to the business.
