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प्रश्न
State when can a consumer complain directly in the 'State Commission' and 'National Commission'? If the consumer is not satisfied with the decision of 'The State Commission' and National Commission' where can he/she appeal?
उत्तर
When the value of the goods or services, as well as the compensation sought, exceeds one crore but is less than ten crores, a complaint can be filed with the appropriate State Commission. Furthermore, if the customer is dissatisfied with the State Commission's orders, he or she may file an appeal with the National Commission. A complaint can be filed with the National Commission if the value of the goods and services, as well as the compensation sought, exceeds 10 crores. Furthermore, an order issued by the National Commission in a matter within its original jurisdiction is appealable to India's highest court, the Supreme Court.
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संबंधित प्रश्न
A consumer dispute redressal agency that handles claims up to rupees twenty lakhs (Rs. 20,00,000)
Distinguish between District Forum and National Commission
How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.
Write only ‘one’ word or phrase or term which can substitute the following statement :
A consumer dispute redressal agency the handles claims of more than ` 1 (one) crore.
State Commission National Commission
A consumer dispute redressal agency working at a national level.
State Commission National Commission
A Consumer Disputes Redressal Forum, to be known as the District Forum.
The number of members in the State Forum are .................. .
District Forum and National Commission.
A consumer can file a complaint in the appropriate state Commission· in case the value of the goods or the services in question is more than Rs ______. lakhs but is less than Rs______ crore.
Your mother purchased a washing machine for Rs. 10,000 from an authorised dealer of the manufacturer with a verbal guarantee that the machine will be replaced with a new one if any of its parts becomes defective within 3 months from the date of purchase. The motor of the machine was burnt within 15 days of its purchase. On complaining, the seller refused to replace the machine. Name the redressal agency under Consumer Protection Act where your mother can file the complaint.
Mr. X purchased a car for Rs.15 lakh but he is not satisfied with the quality and performance of the car. The company of the car did not provide any remedy to him. Under which authority of Consumer Protection Act, 2019 can he file an appeal?
Match the REDRESSAL AGENCY as per Consumer Protection Act in Column I with the COMPENSATION CLAIMED in Column II.
| Column I | Column II | |
| (i) | District Commission | Exceeds Rs. 2 crore |
| (ii) | National Commission | Exceeds Rs 50 lakh but does not exceed Rs 2 crore |
| (iii) | State Commission | Does not exceed Rs 50 lakh |
State any five reliefs available to a consumer if the consumer court is satisfied with the genuineness of the complaint.
