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Question
State when can a consumer complain directly in the 'State Commission' and 'National Commission'? If the consumer is not satisfied with the decision of 'The State Commission' and National Commission' where can he/she appeal?
Solution
When the value of the goods or services, as well as the compensation sought, exceeds one crore but is less than ten crores, a complaint can be filed with the appropriate State Commission. Furthermore, if the customer is dissatisfied with the State Commission's orders, he or she may file an appeal with the National Commission. A complaint can be filed with the National Commission if the value of the goods and services, as well as the compensation sought, exceeds 10 crores. Furthermore, an order issued by the National Commission in a matter within its original jurisdiction is appealable to India's highest court, the Supreme Court.
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Distinguish between District Forum and National Commission
State any three directions which can be issued by the consumer court to the opposite party if it is satisfied about the genuineness of the complaint.
How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.
Write only ‘one’ word or phrase or term which can substitute the following statement :
A consumer dispute redressal agency the handles claims of more than ` 1 (one) crore.
State Commission National Commission
State Commission National Commission
A Consumer Disputes Redressal Forum, to be known as the District Forum.
The number of members in the State Forum are .................. .
Explain the redressal mechanism available to consumers under the Consumer Protection Act, 1986.
District Forum and State Commission
A consumer can file a complaint in the appropriate state Commission· in case the value of the goods or the services in question is more than Rs ______. lakhs but is less than Rs______ crore.
Which of the following statements is correct?
- The Consumer Protection Act provides for six consumer rights.
- The Consumer Protection Act provides for seven consumer rights.
______ Act is formed to prevent such practices by the business firms fhat hinder coll\petition in the market.
State any five reliefs available to a consumer if the consumer court is satisfied with the genuineness of the complaint.
As per the Consumer Protection Act, 2019, for what value of defective goods or deficient services can a complaint be filed at the State Commission?
Where can an appeal against the order of the National Commission be made if the aggrieved party is not satisfied by its order?