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Question
A Consumer Disputes Redressal Forum, to be known as the District Forum.
Solution
Meaning: -A Consumer Disputes Redressal Forum, to be known as the District Forum, established by the State Government in each district of the State as per the Consumer Protection Act 1986. A District Forum has to consist of a person who is or has been or is qualified to be a District Judge, to be nominated by the State Government, to be its President. Two other persons of eminence, in the field of education, trade, or commerce one of whom shall be woman. Members of the District Forum hold office for a term of 5 years or upto the age of 65 years whichever is earlier and are not eligible for re-appointment. In other words, the maximum period of membership of the forum is 5 years. The State Government drafts rules regarding salary or honorarium and other allowances payable to members and also the terms and conditions of their service. Jurisdiction of District Forum: -As per the latest amendments, the District Forum has the jurisdiction to entertain complaints, where the value of goods or services and the compensation, if any, claimed does not exceed Rupees five Lakh. There are a number of District Forums in Maharashtra eg, In Mumbai, Pune, Ahmednagar, Aurangabad, Nagpur, Nasik, Ratnagiri, Satara, Sholapur, Sangli etc. In Mumbai, the District Forum has 3 offices, at Dadar, Worli and C.S.T.
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RELATED QUESTIONS
Distinguish between the following:
District Forum and State Commission.
Match the correct pairs
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Group 'A' |
Group 'B' |
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a. Common seal |
1. Related with human factors |
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b. Bonded Warehouses |
2. Located at railway station |
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c. B to C |
3. Business to Business |
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d. Mumbai Grahak Panchayat |
4. Joint Stock Company |
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e. Staffing |
5. Political organisation |
|
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6. Business to consumer |
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7. Located within the ports |
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8. Partnership firm |
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9. Related with financial factor |
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10. Non – Government Organisation working for consumers. |
A consumer dispute redressal agency that handles claims up to rupees twenty lakhs (Rs. 20,00,000)
How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.
State Commission National Commission
The number of members in the State Forum are .................. .
District Forum and National Commission.
District Forum and State Commission
A consumer can file a complaint in the appropriate state Commission· in case the value of the goods or the services in question is more than Rs ______. lakhs but is less than Rs______ crore.
______ Act is formed to prevent such practices by the business firms fhat hinder coll\petition in the market.
Mr. X purchased a car for Rs.15 lakh but he is not satisfied with the quality and performance of the car. The company of the car did not provide any remedy to him. Under which authority of Consumer Protection Act, 2019 can he file an appeal?
Match the REDRESSAL AGENCY as per Consumer Protection Act in Column I with the COMPENSATION CLAIMED in Column II.
| Column I | Column II | |
| (i) | District Commission | Exceeds Rs. 2 crore |
| (ii) | National Commission | Exceeds Rs 50 lakh but does not exceed Rs 2 crore |
| (iii) | State Commission | Does not exceed Rs 50 lakh |
State when can a consumer complain directly in the 'State Commission' and 'National Commission'? If the consumer is not satisfied with the decision of 'The State Commission' and National Commission' where can he/she appeal?
As per the Consumer Protection Act, 2019, for what value of defective goods or deficient services can a complaint be filed at the State Commission?
Where can an appeal against the order of the National Commission be made if the aggrieved party is not satisfied by its order?
