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प्रश्न
Answer the following question.
'VOICE' is an important consumer organization. It organized workshops in the months of December in Delhi/NCR for consumers. The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming and to encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food. Expert speakers from farmers' community explained the harmful effects of usage of pesticides in farming and the importance of organic food.
People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides. The results of the tests are published in their monthly magazine 'Consumer Voice' to make people aware of the quality of different products. It also provides aid and legal advice to the consumers in seeking a remedy.
State the functions performed by the Consumer Voice for the protection and promotion of consumer interest by quoting lines from the above para.
उत्तर
The following functions are being performed by a consumer organization:
a. Consumer Education:
NGOs and consumer organisations conduct various training programmes and workshops to educate consumers about their rights and responsibilities.
Line:'The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming'
b. Publish Journals:
They regularly publish journals and periodicals to spread knowledge and awareness about various consumer problems, legal remedies available, and other such matters.
Line: 'The results of the tests are published in their monthly magazine 'Consumer Voice' '
c. Legal Assistance:
They also provide legal assistance to the consumers and help them in seeking suitable redressal.
Line: 'It also provides aid and legal advice to the consumers in seeking a remedy. '
d. Encourage Protests Against Exploitation:
They encourage consumers to protest against any form of exploitation and unfair trade practices.
Line: 'encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food'
e. Test the Quality of Products:
They conduct quality tests for various products in laboratories and publish the results.
Line: ' People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides.'
संबंधित प्रश्न
Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.
Indian Youth Organisation (IYO) organised a visit of its members to an old age home to inculcate the habit of social work among them. The visit revealed that the living conditions of the inmates of the old age home were not hygienic. So, the IYO members decided to clean the premises. During their cleanliness drive, they realised that the old age home also required pest control. But some of the inmates of old age home were reluctant for it because they believed that the pest control may create health problems for them. IYO therefore decided to provide ethical, safe and odourless pest control. They showed to the inmates of old age home a pamphlet of the proposed pest control product which promised easy, inexpensive and long-lasting pest control. The inmates happily agreed and the pest
control was carried out. It worked for a fortnight but to their dismay, the effect started wearing off. IYO contacted the pest control company which kept on postponing their visit. After waiting for a month, IYO filed a case in the consumer court.
The consumer court was satisfied with the genuineness of the complaint and issued necessary directions to the pest control company
1) State any six directions that might have been issued by the court.
2) Also, identify any two values that are being communicated by IYO to the society.
Explain the concept of 'consumer protection' and any three points of its importance from the point of view of consumers.
Pankaj purchased a car from ‘Abhishek Motors’ for < 50 lakhs. The company offered many attractive gifts to Pankaj like — free insurance for first two years, free pick-up and drop facilities for free servicing up to 20,000 km, etc. But after a few days, Pankaj noticed that the pick-up of the car was not good and there were some problems with the engine. The company serviced the car free of cost but even then Pankaj was not satisfied with its performance. ‘Abhishek Motors’ is not giving him the due response. So he filed a complaint in the State Commission but was not satisfied with its decision also. He was very much disturbed and after two months decided to appeal against it. Can Pankaj appeal against the decision of the State Commission ? Give reason in support of your answer.
The president of State Commission is ................. .
Under which consumer right does a business firm set up consumer grievance cell?
Select the proper option from the options given below and rewrite the complete sentence:
Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving
the complaints of the consumers.
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
Answer the question.
Explain the need for consumer protection.
Explain any five rights of consumers as provided under the Consumer Protection Act. 1986.
Explain the need for consumer protection.
What is the importance of consumer protection from the point of view of a business.·
______ is the standardisation mark given to wheat flour and spices to assure their quality.
Write the full form of FSSAI.
A wholesaler sold adulterated goods which were hazardous to the consumer's health.
Which one of the following methods of payment does not cause a deduction in the bank balance at the time of transaction?
Discuss any four problems faced by consumers while buying products from the market.
Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop.
Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.
