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Which of the following activities is not considered to be part of customer support services? - Business Studies

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प्रश्न

Which of the following activities is not considered to be part of customer support services?

विकल्प

  • after sales services.

  • handling customer complaints and adjustments.

  • procuring credit services.

  • identifying the needs of the customers and taking various marketing decisions. 

MCQ

उत्तर

identifying the needs of the customers and taking various marketing decisions.

Explanation:

After-sales services, managing client complaints and modifications, getting credit, maintenance services, technical services, and consumer information are all included in customer support services.

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2021-2022 (December) Term 1
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