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Question
Which of the following activities is not considered to be part of customer support services?
Options
after sales services.
handling customer complaints and adjustments.
procuring credit services.
identifying the needs of the customers and taking various marketing decisions.
MCQ
Solution
identifying the needs of the customers and taking various marketing decisions.
Explanation:
After-sales services, managing client complaints and modifications, getting credit, maintenance services, technical services, and consumer information are all included in customer support services.
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