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प्रश्न
List any two features of a Service.
उत्तर
- Intangibility: Services are intangible because they cannot be seen or touched, have no physical shape, and are invisible.
- Perishability: Services cannot be stored for future use. For example, if a bus having 45 seats is carrying 35 passengers, the 10 vacant seats cannot be utilised in future.
- Inseparability: Services are produced and consumed at the same time. The service cannot be separated from the service provider. For example, the bus driver and conductor must be on the bus whenever the bus provides service to passengers.
- Variability: Services can rarely be standardised or made uniform. For example, the quality of service which a waiter provides in a hotel or restaurant may differ from customer to customer or from one time period to another.
संबंधित प्रश्न
Standardised products are ______ in nature.
Which of the following is not a services?
What is the basic property of a service which makes it different from a product.
A ______ is technology based whereas a ______ is person-based.
A ______ is an intangible product involving a deed, a performance or an effort that cannot be stored or physically possessed.
______ makes a service different from a product.
______ means exchange of a product, or service between a buyer and a seller while ______ means all the activities involved in planning, pricing, promoting and distributing want satisfying products and services.
"Services are not homogeneous". Justify with reason.
Distinguish clearly between products and services, giving examples.
Differentiate between a product and a service.
