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प्रश्न
"Services are not homogeneous". Justify with reason.
उत्तर
In the case of a standardised product, each unit of the product is a perfect substitute for another. It is impossible to differentiate one unit from other units. For example, when you buy a Maruti car you will get the same quality irrespective of the place of purchase. But services are not homogeneous. For example, you may not get the same service quality each time you hire a taxi. Services are highly variable. A patient may not get the same treatment in a village hospital which he can get in a metro hospital.
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संबंधित प्रश्न
Standardised products are ______ in nature.
List any two features of a Service.
Which of the following is not a services?
What is the basic property of a service which makes it different from a product.
A ______ is technology based whereas a ______ is person-based.
A ______ is an intangible product involving a deed, a performance or an effort that cannot be stored or physically possessed.
______ makes a service different from a product.
______ means exchange of a product, or service between a buyer and a seller while ______ means all the activities involved in planning, pricing, promoting and distributing want satisfying products and services.
On the basis of ownership, distinguish between a product and a service.
Differentiate between a product and a service.
