Advertisements
Advertisements
प्रश्न
What do you understand by “Right to redressal”.
उत्तर
The complaints and protests are not just to be heard: but the aggrieved party is to be granted compensation within a reasonable time period. There should be a prompt settlement of complaints and claims lodged by the aggrieved customers.
APPEARS IN
संबंधित प्रश्न
The seller has to recognize the rights of the Consumer.
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
Study the following case/situation and express your opinion
Following are details of Tined Food.
- Mix Cheesy Masala
- Batch No.3180/BTU98D dtd.17.03.2021 00:46
- Manufactured by: M/s. Great Tastes Food Ltd.
- Manufacturing Date: 17.03.2021 (Best before 8 months)
- Rs.130/- (200 gms.)
- Which right is represented in above example?
- If product has some deficiency and producer refuses to accept it and ignores the complaint where can aggrieved consumer seek redressal?
- State the name of the act?
State any four rights of the consumer.
State any four rights of the consumer.
Maya had purchased a washing machine, which stopped working after two weeks. She asked for a replacement, but nothing was done. ‘Which Consumer Right is being violated in this case?
______ is a consumer right.
The Consumer Protection Act 2019 ensures the following as rights which every consumer in India should possess?
There are various risks involved in the consumption and use of products, such as food, drugs, toys, electrical appliances, etc. The consumers have the right to get protection against such risks. In light with this statement explain the right to safety.
Explain any five rights of consumers.
