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प्रश्न
What legal measures were taken by the government to empower the consumers in India?
What legal measures were taken by the government to strengthen the consumers in India?
उत्तर १
Legal measures taken by the government to empower consumers in India are plenty. First and foremost being the COPRA in 1986. Then, in October 2005, the Right to Information Act was passed, ensuring citizens all information about the functioning of government departments. Also, under COPRA, a consumer can appeal in state and national courts, even if his case has been dismissed at the district level. Thus, consumers even have the right to represent themselves in consumer courts now.
उत्तर २
Legal measures taken by the government to empower consumers in India include:
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COPRA (Consumer Protection Act, 1986): This law gives consumers the right to file complaints about defective goods, unfair trade practices, and deficient services. It establishes a three-tier grievance redressal system with district, state, and national consumer courts.
-
Right to Information Act (2005): This law ensures transparency by allowing citizens to seek information about the functioning of government departments, including issues related to consumer rights and services.
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The Bureau of Indian Standards Act (2016): This ensures that goods meet specific quality standards and prevents the sale of substandard products.
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Food Safety and Standards Act (2006): Regulates the safety and quality of food products in India to protect consumers from adulteration and unsafe food.
APPEARS IN
संबंधित प्रश्न
What is meant by ‘transparency’?
What is the rationale behind the enactment of Consumer Protection Act 1986?
Critically examine the progress of consumer movement in India.
Match the following.
|
(i) |
Availing details of ingredients of a product |
(a) |
Right to safety |
|
(ii) |
Agmark |
(b) |
Dealing with consumer cases |
|
(iii) |
Accident due to faulty engine in a scooter |
(c) |
Certification of edible oil and cereals |
|
(iv) |
District Consumer Court |
(d) |
Agency that develops standards for goods and services |
|
(v) |
Consumers International |
(e) |
Right to information |
|
(vi) |
Bureau of Indian Standards |
(f) |
Global level institution of consumer welfare organisations |
Say True or False.
India is one of the many countries in the world which has exclusive courts for consumer redressal.
Say True or False.
It is worthwhile to move to consumer courts only if the damages incurred are of high value.
Say True or False.
The consumer redressal process is very simple and quick.
Say True or False.
A consumer has the right to get compensation depending on the degree of the damage.
Describe the importance of the 'Right to Information (RTI)' for consumers.
Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
