Question

What legal measures were taken by the government to empower the consumers in India?

What legal measures were taken by the government to strengthen the consumers in India?

Answer 1

Legal measures taken by the government to empower consumers in India are plenty. First and foremost being the COPRA in 1986. Then, in October 2005, the Right to Information Act was passed, ensuring citizens all information about the functioning of government departments. Also, under COPRA, a consumer can appeal in state and national courts, even if his case has been dismissed at the district level. Thus, consumers even have the right to represent themselves in consumer courts now.

Answer 2

Legal measures taken by the government to empower consumers in India include:

1. COPRA (Consumer Protection Act, 1986): This law gives consumers the right to file complaints about defective goods, unfair trade practices, and deficient services. It establishes a three-tier grievance redressal system with district, state, and national consumer courts.

2. Right to Information Act (2005): This law ensures transparency by allowing citizens to seek information about the functioning of government departments, including issues related to consumer rights and services.

3. The Bureau of Indian Standards Act (2016): This ensures that goods meet specific quality standards and prevents the sale of substandard products.

4. Food Safety and Standards Act (2006): Regulates the safety and quality of food products in India to protect consumers from adulteration and unsafe food.