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Question
Critically examine the progress of consumer movement in India.
Solution
The consumer movement in India has evolved vastly since it began. There has been a significant change in consumer awareness in the country. Till the enactment of COPRA in 1986, the consumer movement did not bear much force, but ever since its inception, the movement has been empowered substantially. The setting up of consumer courts and consumer groups has been a progressive move. However, in contemporary India, the consumer redressal process is quite complicated, expensive and time-consuming. Filing cases, attending court proceedings, hiring lawyers, and other procedures make it cumbersome. In India, there are over 700 consumer groups of which, unfortunately, only about 20-25 are well-organised and functioning smoothly.
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(i) |
Availing details of ingredients of a product |
(a) |
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|
(ii) |
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(b) |
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(iii) |
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(v) |
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(e) |
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|
(vi) |
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(f) |
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Say True or False.
India is one of the many countries in the world which has exclusive courts for consumer redressal.
Say True or False.
The consumer redressal process is very simple and quick.
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How can consumers use their 'Right to Seek Redressal'? Explain with example.
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Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
