Advertisements
Advertisements
Question
What factors gave birth to the consumer movement in India? Trace its evolution.
Solution
The factors that gave birth to the consumer movement in India are manifold. It started as a “social force” with the need to protect and promote consumer interests against unfair and unethical trade practices. Extreme food shortages, hoarding, black marketing and adulteration of food led to the consumer movement becoming an organised arena in the 1960s. Till the 1970s, consumer organisations were mostly busy writing articles and holding exhibitions. More recently, there has been an upsurge in the number of consumer groups who have shown concern towards ration shop malpractices and overcrowding of public transport vehicles. In 1986, the Indian government enacted the Consumer Protection Act, also known as COPRA. This was a major step in the consumer movement in India.
APPEARS IN
RELATED QUESTIONS
Explain any three factors which gave birth to the 'Consumer Movement' in India.
What is the rationale behind the enactment of Consumer Protection Act 1986?
What legal measures were taken by the government to empower the consumers in India?
Critically examine the progress of consumer movement in India.
Match the following.
|
(i) |
Availing details of ingredients of a product |
(a) |
Right to safety |
|
(ii) |
Agmark |
(b) |
Dealing with consumer cases |
|
(iii) |
Accident due to faulty engine in a scooter |
(c) |
Certification of edible oil and cereals |
|
(iv) |
District Consumer Court |
(d) |
Agency that develops standards for goods and services |
|
(v) |
Consumers International |
(e) |
Right to information |
|
(vi) |
Bureau of Indian Standards |
(f) |
Global level institution of consumer welfare organisations |
Say True or False.
COPRA applies only to goods.
Say True or False.
India is one of the many countries in the world which has exclusive courts for consumer redressal.
Say True or False.
It is worthwhile to move to consumer courts only if the damages incurred are of high value.
Say True or False.
The consumer redressal process is very simple and quick.
Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
