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प्रश्न
What is meant by a 'consumer' as per the provisions of Consumer Protection Act, 1986?
उत्तर
According to the Consumer Protection Act, a consumer is defined as follows:-
i. Any person who acquires any good in return of payment or promised to pay, partly paid and promised to pay the remainder of money. That is, it includes all people who get to use the commodity with the permission of the seller. However, those people who acquire the goods for the motive of selling it further for entrepreneurial ventures are not regarded as consumers.
ii. Any person who purchases any service or employs a service for which he has paid or promised to pay, partly paid and promised to pay the remaining part, i.e. it includes all people who have acquired the service with the permission of the seller.
APPEARS IN
संबंधित प्रश्न
Consumer Protection Act is a blessing for the consumers.
The Consumer Protection Act was passed in the interests of the sellers.
Answer the following question:
Give the constitution of the District Consumer Disputes Redressal Forum under the Consumer Protection Act, 1986.
Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.
He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.
1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.
2) Also, state any four points of importance of the concept identified in (i) above.
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to Safety;
State the rights of consumers.
State the name of forum which settles the claims of the consumers up to Rs 20 lakhs.
Who is a consumer as per CPA?
Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.
Write short answer of the following.
Why is the enactment of Consumer Protection Act important for consumers?
Agrim purchased a Diesel Car for ₹ 7 Lakhs from an automobile Company and found its engine to be defective. Despite many complaints, the defect was not rectified. Suggest the appropriate authority where Agrim under his right as a consumer, could file a complaint.
Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying t 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises.
(a) Which court should Mr. Kappa approach to file a complaint?
(b) State any one relief the concerned court may order in favor of Mr. Kappa.
Explain any four rights available to a consumer under the Consumer Protection Act. 1986.
Mention three remedies available to consumers under the Consumer Protection Act. 1986.
The Consumer Protection Act came into force with effect from ______.
The General Assembly of United Nations passed a resolution of consumer protection guidelines in ______
