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Question
What is meant by a 'consumer' as per the provisions of Consumer Protection Act, 1986?
Solution
According to the Consumer Protection Act, a consumer is defined as follows:-
i. Any person who acquires any good in return of payment or promised to pay, partly paid and promised to pay the remainder of money. That is, it includes all people who get to use the commodity with the permission of the seller. However, those people who acquire the goods for the motive of selling it further for entrepreneurial ventures are not regarded as consumers.
ii. Any person who purchases any service or employs a service for which he has paid or promised to pay, partly paid and promised to pay the remaining part, i.e. it includes all people who have acquired the service with the permission of the seller.
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The Consumer Protection Act was passed in the interests of the sellers.
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Right to be informed;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :
Right to choose
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Consumer Protection Act is not a blessing for the consumers.
State the rights of consumers.
Write the word. or phrase or tenn which can substitute the following statement~:
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The court established by Government to settle consumer disputes by mutual compromise.
Write short note on the following.
Rights of consumers.
Consumer Protection Act provides protection to the consumers.
State any two relief available to consumers under CPA.
State with reasons whether the following statement is True or False.
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Explain any four rights available to a consumer under the Consumer Protection Act. 1986.
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