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Question
Write short note on the following.
Rights of consumers.
Solution
The Consumer Protection Act enlists six rights for a consumer. They are:
i. Right to Safety- Every consumer has the right to be safeguarded against goods and services that are hazardous to his/her life, health and property.
ii. Right to be Informed - According to this, a consumer has the right to be informed of the quality, quantity, price, ingredients, weight, etc., of goods and services.
iii. Right to Choose- A consumer has the right to choose from a variety of goods and services available at competitive prices; that is, a consumer should not be compelled to buy from any particular seller.
iv. Right to be Heard - In case of any grievance or dissatisfaction, a consumer has the right to file a complaint.
v. Right to Seek Redressal- A consumer has the right to seek redressal and compensation in case of any exploitation.
vi. Right to Consumer Education - A consumer has the right to be educated and aware of his rights and available remedies in case of exploitation.
RELATED QUESTIONS
The Consumer Protection Act was passed in the interests of the sellers.
What is meant by a 'consumer' as per the provisions of Consumer Protection Act, 1986?
Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :
Right to choose
State any six reliefs available to a consumer under the Consumer Protection Act, 1986.
State with reasons, whether the following statement is True or False:
Consumer Protection Act is not a blessing for the consumers.
State the rights of consumers.
Write the word. or phrase or tenn which can substitute the following statement~:
A consumer disputes redressal forum working at state level:
State the name of forum which settles the claims of the consumers up to Rs 20 lakhs.
Consumer Protection Act provides protection to the consumers.
State any two relief available to consumers under CPA.
Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.
State with reasons whether the following statement is True or False.
In India consumer protection act is not required.
Agrim purchased a Diesel Car for ₹ 7 Lakhs from an automobile Company and found its engine to be defective. Despite many complaints, the defect was not rectified. Suggest the appropriate authority where Agrim under his right as a consumer, could file a complaint.
Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying t 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises.
(a) Which court should Mr. Kappa approach to file a complaint?
(b) State any one relief the concerned court may order in favor of Mr. Kappa.
Explain any four rights available to a consumer under the Consumer Protection Act. 1986.
Write short notes on Consumer Protection Act, 1986.
Enumerate any five rights of a consumer under the Consumer Protection Act, 2019.
